Bob Caruso

Managing Director – Customer Experience Management

Bob has more than 20 years of experience in reinventing, redefining and energizing the Fortune 500. Bob’s experience includes customer care, brand management, large system sales, and technology implementations with a particular emphasis on integrating the customer’s voice within the operating environment. At Endeavor Management he works closely with businesses in multiple industries to leverage the firm’s experience and knowledge to create individualized, customer focused strategies to drive business success. Prior to joining Endeavor Management, Mr. Caruso led consulting practices at J.D. Power and Associates, Deloitte Consulting and PriceWaterhouseCoopers. He is a retired U.S. Air Force officer with over 1,000 flying hours in high performance aircraft.

Education:

Bob received a master’s degree in educational leadership from Bradley University and bachelor’s degree in Biology from Massachusetts College of Liberal Arts.