Healthcare Employee Experience
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The Science and Art of Change Leadership
Most of us know that one of the “certainties” of life and business is that change is a constant. There are some great models and guidelines for Managing and Leading change available to help organizations, structure, plan and achieve their goals and reasons for changing. We believe that with...
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Leaders vs Managers
Research has found there are tangible behaviors and characteristics that differentiate leaders vs. managers.
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Performance Management with Impact
Performance Management is a critical component of driving effective and robust talent pipelines and research has shown a consistent pattern of leading practices.
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Filling and Sustaining the Talent Pipeline
When asked where they believe CEO’s should be spending the majority of their time, Boards of Directors of Fortune 500 companies more likely than not will site “growing talent.” In fact, many have indicated well over 50% of a CE0’s time should be devoted to this space. With this as a...
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Agile HR
Agile Human Resources As we conclude the first series of blogs around “Agility” and people-focused “best practices,” here are some thoughts on what it means to have an “Agile HR support team.” For years, HR has been striving for that coveted “seat at the table.” And, based on...
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Agile Workforce Planning
A company’s commitment to adopt an “Agile” work philosophy and method is the name of the game right now and will be a differentiator for success.
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Optimize patient communication through segmentation
Intuitively, most managers and analysts know that patient and customer segmentation is critical to drawing out insights from preferences and behaviors. However, before leaping into the process of customer segmentation, it is valuable to think about segmentation in three steps.
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The Essential Role Of Leaders In Internal Communications
Healthcare systems must arm their leaders with the story of their organization. Your narrative should always point to the organization’s goals while also bringing its people forward into the spotlight. Keeping the message and the method personal and relevant reaches employees more effectively...
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Helping your healthcare organization thrive through the changes
PART FOUR Hospital Systems are going through a restructuring whether they intended to or not. Patient, physician, and employee expectations as well as the impact of the global pandemic have all played a role in bringing about change. Executives are implementing quick-fix solutions that are...
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Restructuring the way you engage with physicians
Physicians are paramount to the success of a hospital, yet few resources are given to partnering well and ensuring physicians are happy within the organization.
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Common pitfalls leaders make in addressing healthcare staffing shortages
Common pitfalls we see healthcare leaders make in reaction to the changes taking place in nursing.