Most of us know that one of the “certainties” of life and business is that change is a constant. There are some great models and guidelines for Managing and Leading change available to help organizations, structure, plan and achieve their goals and reasons for changing. We believe that with...
Research has found there are tangible behaviors and characteristics that differentiate leaders vs. managers.
Performance Management is a critical component of driving effective and robust talent pipelines and research has shown a consistent pattern of leading practices.
When asked where they believe CEO’s should be spending the majority of their time, Boards of Directors of Fortune 500 companies more likely than not will site “growing talent.” In fact, many have indicated well over 50% of a CE0’s time should be devoted to this space. With this as a...
The ”technical” process and “people behavior” partnership As the “Agile Culture” revolution has evolved, not surprisingly, there has been an intersection between where the “technical process” factors meet the “behavioral” / “people-focused” factors. For years,...
Agile Human Resources As we conclude the first series of blogs around “Agility” and people-focused “best practices,” here are some thoughts on what it means to have an “Agile HR support team.” For years, HR has been striving for that coveted “seat at the table.” And, based on...
A company’s commitment to adopt an “Agile” work philosophy and method is the name of the game right now and will be a differentiator for success.
Integration within the Organization provides huge benefits when you can see the whole organization on a single page. Learn how to use the Key Themes Tool to view integration of the whole.
Purpose, begins with the End in Mind How do you define Success? We know organizational success is based on many variables. Why are some organizations more successful than others? The answer is simple. Defining the organization’s “purpose” is pivotal to its success. In recent years,...
Who supports you? What to consider when hiring a coach,
Trust. The underpinning of anything great. Crucial in good times and critical in challenging times, trust is the balm that reduces friction and allows for high performance…even in challenging times. If you’ve been part of any of our workshops, team meetings or executive coaching you have come...
During crisis communications, many businesses are unsure how to best communicate with customers, and what they should say. Here are our top recommendations for how to successfully engage your customers during this time of uncertainty.
Now that several weeks have passed, it would be interesting to hear what good practices have emerged. From my discussions with colleagues and experience working virtually for the last 5 years after 35 years of corporate office life, here are a few efficient ways of working as a virtual team...
When it comes to organizing communications quickly across a number of groups, there's a useful process called stakeholder analysis. Stakeholder analysis is used to identify all audiences (usually focused on internal or external stakeholders, not necessarily customers), your need for their...
Summary: Ownership and accountability are critical to operational excellence, primarily to your ability to continuously improve A lack of accountability can set you into a spiral of continuous change, create redundant controls, add cost to your improvement efforts and hold back innovation To...
Fundamentals of OE #3: Design your OE Program to Work for You Summary A common approach is to adopt a system from a leading company as the basis for your company’s system The problem is that the things you cannot see are what make a Management System effective and compatible with your...
LSS vs OE: Same Tools, Different Names? There seems to be a lot of noise and general misconceptions about Lean Six Sigma (LSS) and Operational Excellence (OE). Are they different terms for the same thing? Are they just different approaches to the same end goal? If they are different, which one is...
Given that strong, quality capital project leaders are a key determinant of successful capital project outcomes, and leadership is one of the more frequently cited risks to achieve these, the development of bench strength in project execution organizations requires a clear strategic path forward....