The fast-changing landscape of the pandemic has taught us that people want options, and if offered multiple ways to meet their needs, they will remain loyal to your brand.
COVID-19 Resources for Leaders
Surviving, Thriving, Transforming
into Your Next Normal
INVOLUNTARY TRANSFORMATION IS OCCURRING BEFORE OUR VERY EYES
The current crisis, COVID-19, has forced new and uncomfortable change. However, we see an opportunity for leaders to envision new ways of interacting with your employees and growing customer relationships.
During this crisis and as you climb out through it, we stand ready to support your efforts. This resource page is being updated for leaders as gather and share insights from our own experiences and observations.
So when you’re ready to discuss “what” your new normal will look like and “how” to make your transformation stick…we’re here to support your efforts.
In the meantime, thank you for all you do to keep us safe and to keep our economy moving.
COVID-19 Resources for Leaders
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Why Should Healthcare Concern Itself with A Digital Front Door Strategy?
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Consumerism in a Post-Pandemic World
Companies are having to adapt faster than ever as business, healthcare, and consumer trends evolve. Chief Growth Officer at Endeavor Management, John McKeever joins us to talk about what we can...
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Strategy Development in an Ever-Changing World
What differentiates a great strategy from a mediocre strategy? Excellent implementation! Strategic change requires a totally aligned organization to gain an excellent strategic outcome. Strategic...
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Maria Borras - Profile In Leadership
Barbara Stewart interviews Maria Claudia Borras, Baker Hughes, about their response to the involuntary transformation posed by COVID.
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Getting the Most Out of Diversity
World class organizations constantly search for ways to demonstrate the value of Diversity and Inclusion (D&I) in achieving business objectives. In this webinar you learn how to leverage...
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Intersection of Patient Experience and Marketing
In this panel discussion, moderated by Chris Hemphill at SymphonyRM, our own Steve Wood and client Katie Daggett from Texas Children's share their perspectives on how today's patient journey is in...
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Oil and Gas Markets after COVID
When and how the Oil and Gas market will be in equilibrium once again is yet uncertain, but there is no reason to doubt the industry´s resilience Overview COVID-19 impact in the global economy may...
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Peter Miller
Profile in Leadership
Peter Miller, Administrator, Marketing & Communications at Cleveland Clinic shares his excitement about silver linings during the pandemic – a culture shift from coordination to...
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Healthcare Agile Action Workshops
We've developed healthcare agile action workshops to support an organization's efforts to quickly elicit the input and gain the buy-in from cross functional groups. In this presentation, we...
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How Upstream Operators Should Survey Their Digital Journey
In the context of an extremely hard economic downturn, companies of affected sectors such as upstream oil and gas operators are facing extremely tough decisions to reduce their capital and...
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Cris Daskevich
Profile In Leadership
Cris Daskevich, CEO of Children's Hospital of San Antoino, shares her perspetives during this involuntary transformation caused by COVID-19.
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Endeavor SOaR Webinar
Struggling how to lead through this involuntary transformation? Barbara Stewart and Greg Pool, PhD, introduce Strategic Organizational Renewal (SOar) PlayBook as part of our e4 Transformation model.
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Craig Cordola
Profile in Leadership
Craig Cordola, Executive Vice President and Chief Operating Officer of Ascension Health discusses the healthcare system's response and growth out of this involuntary transformation.
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Mike Reeves
Profile in Leadership
Mike Reeves, CEO Rubicon Oilfield International discusses his journey through this involuntary transformation with Michael Shook of Endeavor.
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Carlos Martinez
Profile in Leadership
Barbara Stewart of Endeavor interviews Carlos Martinez, Director of Operations, Millipore Sigma, as he discusses how his organization is dealing with the involuntary transformation.
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John Jameson
Profile in Leadership
John Jameson, Oil & Gas Industry Board Member discusses the current transformation with Michael Shook. John shares how he is balancing the business needs with the critical priority of...
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Integrate Claims Data with PRM
In this presentation, we review how to integrate claims data with PRM tools like Salesforce.com.
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Involuntary Transformation in Oil and Gas
Endeavor Institute organized a panel discussion to help leaders take advantage of the opportuities presented by this involuntary transformation in oil and gas. Today's environment has created...
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What To Consider When Hiring a Coach
Who supports you? What to consider when hiring a coach,
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Supply Chain Plan
There are many businesses that have just tried to keep their head above water for the past few months with their supply chain plan. Now is the time to get back in the game and reignite the growth...
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Return to Work Panel - Healthcare
Our panel of experts discuss the implications of return to work for healthcare employees. Included in their discussion are the implications of grief, how to measure change fatigue, and how to...
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Mid-level Leaders Business Transformation
How are Mid-level Leaders Part of Your Business Transformation? In this time of business transformation, engagement of Mid-level leaders by the executive team is crucial. Mid-level Leaders...
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Change Fatigue Measurement
In this presentation, we review the key concepts and how change fatigue results can be used by leaders to advance your next initiative.
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Who Will Lead
What is required to lead post-crisis?
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What to Consider When Hiring a Coach
Who supports you? As a leader in your organization, you are getting the business back on track while simultaneously figuring out the new path forward for the business. Wedged into your new...
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Happy Nurses Week
Here's a fun video for all of you nurses out there - Happy Nurses Week!
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The Power of Purpose
The power of purpose is more evident now than ever. Create a compelling purpose that gets employees eager to come to work.
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Patient Lifetime Value
This article will address - Lifetime Patient Value (LPV) – which measures the value that patients can bring to healthcare organizations, such as hospital and cancer treatment systems, that...
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Hospital Marketers Must Guide the Journey to The Next Normal
If hospitals were a football team, the Chief Marketing Officer would be the Offensive Coordinator. In that role, he/she needs to create a playbook that provides action plans that are within the...
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Mediation Arbitration and Legal Support Team Brochure
The Endeavor MALS Team provides global expertise in Commercial Mediation and Arbitration aand other legal support services, which might be needed by our oil and gas clients and their professional...
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Case Study: Agile Marketing Communications
Unlike most highly visible touchpoints that take weeks to plan, produce, and deploy, this commercial needed to be created and implemented within a week. To make this happen, Endeavor facilitated...
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Trust - The Underpinning of Anything Great
Trust. The underpinning of anything great. Crucial in good times and critical in challenging times, trust is the balm that reduces friction and allows for high performance…even in challenging...
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The Power of Consumer Insight During a Time of Crisis
As we are all learning to navigate this new normal, many leaders and marketers are faced with the uncertainty of what customers and want and need – there’s a lot of power in consumer insights...
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Crisis Communications Tips for Leaders
During crisis communications, many businesses are unsure how to best communicate with customers, and what they should say. Here are our top recommendations for how to successfully engage your...
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Dispersed Work Teams? How's it Working Out?
Now that several weeks have passed, it would be interesting to hear what good practices have emerged. From my discussions with colleagues and experience working virtually for the last 5 years...
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Prepare Now to Succeed in the Next Normal
So, we recommend that you and your colleagues take a few minutes each day to reflect on what you are observing and learning – about how you do what do and how your audiences are doing what they...
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What's Up With You? It May Be Grief
While originally born from work on the death of a loved one, what we have learned is this same cycle of emotions applies for any loss or change. Whether death, the loss of a job, the furloughing of...
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So Many People to Keep Informed, So Little Time
When it comes to organizing communications quickly across a number of groups, there's a useful process called stakeholder analysis. Stakeholder analysis is used to identify all audiences...
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Video: Thank You COVID-19 Responders
Endeavor would like to thank all of those on the front lines helping keep us safe and healthy as we face the challenges of COVID-19.
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Envisioning Your Future
Our process and key tools to start your transformation - Envisioning Your Future - how to translate the vision into employee communications
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Agile Action Workshops for Healthcare
Endeavor's 2-hour Agile Action Workhops bring fresh healthcare industry insights and proven frameworks to tackle your challenges.
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People Are The Most Important Asset Asset, Part 3 - Walking the Talk
People Are The Most Important Asset Part 3 - Walking the Talk I have spent my entire career working in the upstream oilfield environment and have found people to be a critical success factor in...
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People Are The Most Important Asset, Part 2 - Employee Expectations
People Are The Most Important Asset Part 2 - Employee Expectations I have spent my entire career working in the upstream oilfield environment and have found people to be a critical success factor...
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People Are The Most Important Asset, Part 1 - Reasons
People Are The Most Important Asset Part 1 It is common to hear companies talk about how people are the most important asset. It is just as common to hear workers talk about being frustrated in...
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Run the Business, Change the Business
Significant change is very difficult to implement into the day-to-day operation of a complex organization. Endeavor Management has developed a run the business / change the business model for...
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Trust is the Keystone for Digital Transformation
Endeavor's Philippe Flichy's article is showcased here as it imparts three complementary facets of trust given considerations of today's economic and health environments.
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Profiles in Leadership
For some leaders, this crisis driven and involuntary transformation presents an opportunity to envision a future path that might not have been possible otherwise. Despite the economic upheaval, today’s transformation leaders have confidence that...
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Managing Stress and Emotions With Remote Working
Eight practical tips for a new-for-many mode of work from MIT Sloan Management Review.
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The Future of Work-Life Balance
Provocative article for leaders from HBR regarding balance of quality vs. quantity of work in the next normal.
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Building Effective Virtual Teams
From SnackNation - 48 virtual team building activities from icebreakers to team building...to boost remote employee morale. Interestingly, SnackNation offers work from home wellness boxes, so...
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Smart and Responsible Marketing During COVID-19
Highlights 5 ways for smart and responsible marketing. We like how that keeps empathy at the forefront with regard to message, imagery and even timing. From Business to Community.
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Getting More from Marketing During COVID-19
From the founder of the CMO survey, this Forbes article relates 10 tips on how to better leverage your marketing team. We feel this applies to all types of teams, including things like Spring...
