The Emergency Department is an invaluable asset, serving as a hospital’s front door. Yet assessing an Emergency Department’s organizational maturity can be difficult. There are few assessments that provide an ED-specific, healthcare-relevant continuum for improvement.
Gelb’s complimentary Sales and Marketing Assessment and Readiness Tool (SMART) for Emergency Department’s is designed to meet the need of evaluating performance against best practices. The findings from this tool identify strengths and weaknesses and prioritize areas for action. It can be used by leaders alone or to allow your front line staff and providers to participate to show areas of alignment. Take the survey here.
Gelb offers a full range of tools and services to build a high performing Emergency Department, with experts who have executive-level experience doing just that. Learn more about how we can help by clicking on our Emergency Department fact sheet.