Adrien Terrany Construction Advisor
Adrien Terrany has more than 30 years of experience in the Offshore Petroleum Industry with expertise in Research and Development, Engineering (Structures, Pipelines and...
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Access to Marketing Collateral
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Best Practices for the FPSO Industry Joint Industry Project [JIP] Proposal
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By the Numbers MarCom Benchmarking Dashboard
Join your peers for MarCom benchmarking JOIN YOUR PEERS TODAY Protecting your MarCom budget is a necessity in today's healthcare environment Backed by the power of...
Team Members
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Kitchen Sink
Heading 1 content here 1 Heading 2 content here 2 Heading 3 content here 3 Share t L F Adrien Terrany Construction Advisor Adrien Terrany has more than 30 years of experience in the Offshore Petroleum Industry with expertise in Research and...
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By the Numbers Strategy
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By the Numbers Strategy
Benchmark against your peers with this unique tool which shares data related to strategy departments.
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By the Numbers Physician Relations
Benchmark against your peers with this unique tool which shares data related to outreach, marketing and operations.
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Facilities Launch Program Options
We've launched over 50 locations with budgets from $250k to over $1M. We have the ideas you need to make launching new facilities and market expansion stand apart from the crowd.
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Endeavor Awarded BSEE Contract
Endeavor Management is honored to be awarded a contract to support the Department of The Interior’s Bureau of Safety and Environmental Enforcement (BSEE) with Project Management and oversight of orphaned decommissioning infrastructure.
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Lightning in a Bottle Podcast
Executives in Residence Lightning in a Bottle Podcast SCHEDULE A CALL TODAY Endeavor’s Lightning in a Bottle is where we drop in on conversations with Endeavor’s Executives in Residence. This...
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Successful Facility Openings
Avoid the traps of opening a new facility -where the timelines are aggressive, the stakes are high, and mistakes are painfully conspicuous.
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Transforming Healthcare Call Centers
Transforming your healthcare call centers means aligning data, technology, and storytelling to create a memorable patient experience.
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Endeavor Management Vaulted into Top 25
We’re happy to announce our ascent into the top 25 of Modern Healthcare’s Largest Management Consulting Firms.
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Grow Physician Referrals: Creating Enchantment
For over 30 years, Endeavor Management has worked with academic medical centers and integrated delivery systems to grow physician referrals. Our approach includes referring physician experience...
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ESG - Implications for the Suriname-Guyana Basin and other Emerging Areas
To create a shared understanding of ESG and the implications it has for new oil and gas developments.
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Healthcare Executives in Residence
Endeavor Management's Healthcare Executives in Residence have been there and done that. Providing advisory services to healthcare systems, they can help you transform your challenges into lasting...
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Where's the MarCom Money Going?
Healthcare marketing and communications budgets and why where you spend your dollars matters. Benchmark your budget today.
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Building an Authentic Voice to Create Community
Building an authentic voice to create a community of customers.
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Developing a Data-Driven Approach to Evaluating Your Quality and Safety Resourcing
Learn more about the NAHQ Quality and Safety Benchmarking Program*, which provides meaningful data to healthcare leaders looking to develop a data-driven business case for quality and safety...
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Need Proof Your Healthcare MarCom budget is under resourced
See how your healthcare MarCom budget stacks up to other industries. This easy to use PDF shows your MarCom budget as a percentage of revenue - and how that stacks up compared to other...
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BY THE NUMBERS: MARCOM WHERE IS THE MONEY GOING?
John McKeever spoke at this year's SHSMD 2022 Conference on BY THE NUMBERS: MARCOM WHERE IS THE MONEY GOING?
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Introducing Diane Biery, MD
Dr. Diane Biery is a physician-executive with more than 20 years’ experience in a variety of healthcare leadership roles transitioning to a consultant role to assist organizations to bring...
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Support for Tender for an FPSO in the Bay of Campeche, Gulf of Mexico.
The lease holder (Oil & Gas Operator) was planning to install a single point moored FPSO with 1.5 MMBBLS storage capacity in approximately 120 metres water depth to improve oil recovery from...
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2022 Energy Transition Survey Drawing
Endeavor Management Survey Drawing Official Promotion Rules 202 2 Energy Transition Survey Sponsored by Endeavor Management NO PURCHASE NECESSARY TO ENTER OR WIN. Entry does not require a substantial expenditure of time or effort. Entrants...
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Excipio Energy and Endeavor Management announce Master Services Agreement
The world is changing, and the offshore industry must change with it. While we will still need oil and gas production for decades to come, there is a clear mandate to transition to more sustainable...
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A Case Study - Evaluation of Existing GOM Assets for Potential Purchase
Read how an Endeavor Management team of highly experienced oil & gas professionals quickly provided critical information to an operator to enable high-value decisions on options to purchase...
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Healthcare Employee Experience
Experience Management is the Key to Recruiting and Retaining the Best Talent. Healthcare employee experience management is essential to recruiting and retaining the best talent. Whether it be nurses, physicians, frontline staff or...
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By the Numbers MarCom Benchmarking Dashboard
Join your peers for MarCom benchmarking JOIN YOUR PEERS TODAY Protecting your MarCom budget is a necessity in today's healthcare environment Backed by the power of Endeavor Analytics, By the Numbers: MarCom dashboard...
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Taking Action on Hospital Rankings
Charged with taking action on hospital rankings? This presentation highlights some of the things we've learned over the years to maximize your efforts in building better outcomes, resulting in...
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Keys to Opening a New Hospital
Looking to expand access by opening a new hospital? What are the keys to success? We outline our proven approach using transformational principles in this presentation.
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By the Numbers MarCom Survey
Healthcare marketing communications (marcom) benchmarking - now in our 3rd year! Join other leaders in healthcare as you compare your budgets and resource allocation to your peers.
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Floating Energy Systems Virtual Asia Conference
Join Endeavor Management's Bruce Crager at this year's Floating Energy Systems Virtual Asia Conference where he will be co-chairing two sessions and is a member of the Advisory Board.
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Charge Energy Branding Conference
How are high-carbon sectors responding to the challenge of ESG in action? Join Endeavor Management's Bruce Crager as he moderates a panel onJune 2nd at the CHARGE Energy Branding Conference
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Forging Employee Trust
We believe that employee trust is built on a keen understanding of the underlying decision drivers, and their functional and emotional needs.
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Physician Experience
Referring Physician Experience Management is essential to growing clinical volumes. Referring Physicians are key influencers in the outpatient and inpatient treatment of their patients. Treat them as partners and your volumes will increase. We...
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Building Tomorrow's Leaders Today
Building tomorrow’s leaders requires a strategic vision, clear purpose, human capital resources, and exemplary leadership culture.
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A Case Study on ESG
How a range of ESG factors can impact both companies and countries developing new energy resources
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Donor Experience Management
Donors experience management is critical to sustain clinical trials, recruitment and, ultimately, advance patient care. Attention to the various donor segments is essential to every healthcare organization as there are benefactors at numerous...
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Branded Experiences
The alignment of Brand, Operations, and Culture is key to delivering the ideal experience. We have the creative firepower to take you all the way – from understanding what moments will...
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Keys to Opening a Healthcare Facility
Are you opening a healthcare facility? We have the team who's been there and done that. Successful healthcare facility openings require a specialized set of skills - with tasks compressed...
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By the Numbers: Cancer Marketing and Communications Budgets Presentation
Where did the cancer marketing and communications budgets go in 2022? Healthcare systems, including cancer care providers, provided data for our 2022 By the Numbers: MarCom benchmarking...
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Fundraising Stories Worth Investing In
What do all successful fundraising efforts have in common? Stories worth investing in. Our "creative cousin" RTRN Strategy highlights how their fund raising know-how and agile creative deliver...
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Level Up Physician Relations
Are you looking to increase your referring physician volumes? Many healthcare organizations fail because they're not tackling outreach AND marketing and operations effectively. Our proven...
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How to Get the Right Things Done – Building a Culture for Data-Driven Decision Makers
It’s never been a winning strategy but tolerating even a modicum of this mentality, today, can undermine near-term performance and jeopardize long-term success. The oil and gas industry has...
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Endeavor Chairs Panel at D&A GOM 2022
Join Endeavor Management at the Decommissioning and Abandonment Gulf of Mexico Conference (D&A GOM) on May 18 and hear from Bruce Crager, Executive Vice President. Mr. Crager will be chairing the Market Panel and outlining the present state of the...
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By the Numbers: MarCom Benchmarking Overview
Looking for healthcare MarCom Benchmarking statistics? Want to compare your budgets with those peers of your choosing? Look no further - the By the Numbers: MarCom benchmarking program was...
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Power of Teams
What are the issues that keep executives up at night regarding the teams within their organizations? How do you multiply the power of teams? This presentation answers these questions and more.
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Program Management Model
What's in a program management model? Why is program management so different than project management? This information sheet provides a program management model.
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PMO Overview
What's a PMO or program management office? What's the difference between a project and a program? How do you set up a Program Management Office? These discussions are covered in this presentation.
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Adopt vs Deploy
There seem to be several different kinds of implementation approaches that that have been used by companies over the last 10 years. Results of these approaches have been decidedly mixed… from...
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Organizational Transformation
What's required for an Organizational Transformation? This information sheet provides some quick answers.
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Blueprint For The Future
Getting the organization aligned about large scale transformational strategy requires strong communciations tools. This Blueprint sample was created in sample form to demonstrate one of the ways...
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Digital Transformation Team
Our Digital Transformation Team can help you transform your digital strategy beyond digitizing your information - but to change the way the organization works.
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How to Leverage the Power of Your Team
The vast majority of success in organizations today is accomplished through teams. This webinar showcases Endeavor's view.
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Omnichannel as a Healthcare Game-Changer
Staying competitive in today’s healthcare environment requires that leaders re-think how their organizations engage patients. Patients, especially younger segments, expect a multi-touchpoint...
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Consumerism in a Post-Pandemic World
Companies are having to adapt faster than ever as business, healthcare, and consumer trends evolve. Chief Growth Officer at Endeavor Management, John McKeever joins us to talk about what we can...
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Endeavor Can Help You Reach Tomorrow's Physicians Today
See how Physicians are engaging online and how you can best reach them.
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What to Expect From Your Executive Coach
Whether part of an organizational perk or an effort you undertake on your own, what should you expect from a coaching engagement?
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Our Partner, Blue Latitudes Wins Grant
Endeavor Management Congratulates Our Partner, Blue Latitudes for winning the NSF Grant.
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How the Nation's Most Recognized Systems Spend Their Marketing Dollars...and Why It Matters to You
Peter Miller and John McKeever share how the Marketing and Communications Benchmarking program can advance your marketing strategy.
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EXECUTIVE COACHING - What it is and why you need it
Executive coaching has previously been seen as a “perk” reserved for the highest levels of leaders within an organization. With the demands of the business world and the substantiated...
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By the Numbers MarCom Benchmarking Dashboard
This walk through provides a step by step guide to how to enter and review your data in the dashboard.
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Be the HR Leader your CEO Wants
“Becoming the Chief Human Resources Officer your CEO wants you to be……what do I do?” Endeavor’s latest webinar shares both our experiences in coaching successful CHROs and in...
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Omnichannel Experience Interview with SpringYourBiz
Our perspectives on how 2020 increased the challenges faced by marketers - particularly with omnichannel experience management and consumerism.
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Late Life Field Development
Read how in 2019 Endeavor helped a client develop an organizationally aligned plan for late life re-development of an offshore field which had been on production for almost 20 years. Learn how the...
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Deepwater Field Decommissioning Plan Review for Mauritania
Decommissioning of offshore oil and gas fields in deep water can be a risky and expensive undertaking, even for highly experienced operating and service companies. By late 2016, the government of...
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EPCI Strategic Partnerships
In the slowing market cycle in 2019, an emerging integrated energy-sector solutions provider wished to consider forming strategic partnerships with one or more established EPCI companies to boost...
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Monetizing Gulf of Guinea Resources
Monetizing Gulf of Guinea Gas Resources. Substantial, low cost, gas resources in the Gulf of Guinea have remained undeveloped for decades. This Case Study shows how Endeavor assisted our client - a local independent Operator with NOC and IOC...
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2020 Healthcare MarCom Benchmarking Infographic
Interested in Healthcare MarCom Benchmarking? 2020 was a tough year for everyone, including healthcare marketers. We showcase the aggregate data from the benchmarking program in this infographic.
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Women's Services Case Study
In this excerpt, Mary Anne Graf and John McKeever share their case study working with Texas Children’s Pavillion for Women. In this piece,the elements, steps and outcomes on this journey in...
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Stay Ahead of the Healthcare Consumerism Curve
Are you looking to stay ahead of the healthcare consumerism curve? What are the key things marketers can do now to bring core consumerism concepts into their organizations? We share our...
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Fernando Gutierrez
Profile in Leadership
Barbara Stewart with Endeavor Management interviews Fernando Gutierrez , Chief Executive Officer of Tachyus , who share s his insight s on leading cultural change at Tachyus . from...
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Level Up Your Digital Strategy with Omnichannel Thinking
Healthcare organizations who need to think differently about their digital strategy are stepping outside the industry and tapping into experiences that are leaps beyond healthcare. Get your...
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Strategy Development in an Ever-Changing World
What differentiates a great strategy from a mediocre strategy? Excellent implementation! Strategic change requires a totally aligned organization to gain an excellent strategic outcome. Strategic...
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Strategy Implementation in an Ever-Changing World
Join Endeavor Institute's webinar - Strategy Implementation in an ever changing world.
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Thought Leadership in Oil & Gas
Endeavor Management leaders provided their expertise for the Reuters Future of Oil & Gas conference in December. Bruce Crager’s presentation was outlined in a prior Newsletter. In this...
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How the Pandemic Changed the Contact Center
A Contact Center Expert’s Perspective on How The Pandemic Has Impacted All Utilities 2025 Roadmap And How To Prepare
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Healthcare Call Centers
The expectation for perfection in healthcare continues to grow. From patients to physicians to regulators, everyone expects your hospital to run flawlessly every minute while maintaining quality and ensuring timely care. Yet, as the challenge...
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Endeavor Management Levels Up Through Acquisition of RTRN Strategy
New joint marketing company merges science and creative marketing to drive quantifiable results H OUSTON, Texas, March 1, 2021 – Endeavor Management announced today the completion of their...
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Physician Portal Strategy
How can you move beyond clinical communications to leapfrog the competition in your physican portal strategy? Today's environmental makes physician engagement so critical - especially in the...
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LNG to Power North America Panel Discussion
The Petroleum Economist , recently held an engaging series on LNG to Power in North America. Tim Swenk, of Endeavor Management was part of a panel discussion “Commercial Models are Best Placed...
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Engagement in a Virtual World Webinar
Join Endeavor Institute's webinar on engagement in a virtual world - December 15, 2020.
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Offshore Oil & Gas Outlook
Bruce Crager, Executive Vice President, Expert Advisory Group, shares our offshore oil and gas outlook at Reuter’s 2020 Future of Oil and Gas Conference. We believe the future looks bright,...
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Privacy Policy
Updated and Effective as of: June 15, 2018Endevor Privacy Policy Endeavor Management (“Endeavor Management” or “we” or “us”), a market research company, is firmly committed to protecting your privacy. We routinely review our security...
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Maria Borras - Profile In Leadership
Barbara Stewart interviews Maria Claudia Borras, Baker Hughes, about their response to the involuntary transformation posed by COVID.
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Getting the Most Out of Diversity
World class organizations constantly search for ways to demonstrate the value of Diversity and Inclusion (D&I) in achieving business objectives. In this webinar you learn how to leverage...
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Intersection of Patient Experience and Marketing
In this panel discussion, moderated by Chris Hemphill at SymphonyRM, our own Steve Wood and client Katie Daggett from Texas Children's share their perspectives on how today's patient journey is in...
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Healthcare Call Center Benchmarking Program Fact Sheet
How do you allocate call resources across people, process and technology? How do you compare to your true peers? How can you build the case for more resources? This landmark benchmarking study, brought to you by Cleveland Clinic and Endeavor...
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Call Center Benchmarking Program for Healthcare Leaders
2020 healthcare call center benchmarking program - join other leaders in healthcare as you compare your budgets and resource allocation to your peers.
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Peter Miller
Profile in Leadership
Peter Miller, Administrator, Marketing & Communications at Cleveland Clinic shares his excitement about silver linings during the pandemic – a culture shift from coordination to...
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Healthcare Agile Action Workshops
We've developed healthcare agile action workshops to support an organization's efforts to quickly elicit the input and gain the buy-in from cross functional groups. In this presentation, we...
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Grow Oilfield Product Revenue
How do winning organizations grow oilfield product revenue? They are becoming more productive with fewer people to sustain revenue growth. In this presentation we highlight how our e4 transformation strategy is used in product...
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How Upstream Operators Should Survey Their Digital Journey
In the context of an extremely hard economic downturn, companies of affected sectors such as upstream oil and gas operators are facing extremely tough decisions to reduce their capital and...
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Involuntary Transformation Webinar 8/4/20
Join Endeavor Institute's Involuntary Transformation webinar - August 4, 2020.
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Cris Daskevich
Profile In Leadership
Cris Daskevich, CEO of Children's Hospital of San Antoino, shares her perspetives during this involuntary transformation caused by COVID-19.
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Endeavor SOaR Webinar
Struggling how to lead through this involuntary transformation? Barbara Stewart and Greg Pool, PhD, introduce Strategic Organizational Renewal (SOar) PlayBook as part of our e4 Transformation model.
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Craig Cordola
Profile in Leadership
Craig Cordola, Executive Vice President and Chief Operating Officer of Ascension Health discusses the healthcare system's response and growth out of this involuntary transformation.
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Mike Reeves
Profile in Leadership
Mike Reeves, CEO Rubicon Oilfield International discusses his journey through this involuntary transformation with Michael Shook of Endeavor.
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Carlos Martinez
Profile in Leadership
Barbara Stewart of Endeavor interviews Carlos Martinez, Director of Operations, Millipore Sigma, as he discusses how his organization is dealing with the involuntary transformation.
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Involuntary Transformation Webinar
Return to work for healthcare has taken on an entirely new meaning in the COVID-19 environment. There are fresh issues with grief, purpose, and energy levels.
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John Jameson
Profile in Leadership
John Jameson, Oil & Gas Industry Board Member discusses the current transformation with Michael Shook. John shares how he is balancing the business needs with the critical priority of...
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Integrate Claims Data with PRM
In this presentation, we review how to integrate claims data with PRM tools like Salesforce.com.
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No Patient Left Behind
This presentation (No Patient Left Behind) was delivered with Memorial Hermann Healthcare System. We highlighted the advantages of real-time feedback tools. Through our Patient360 Dashboard, we...
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JIP FPSO Proposal
Until recently the FPSO market was forecast to continue on a healthy pattern of growth, which is now being reassessed in the light of the oversupply of oil and the associated collapse in the oil...
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Involuntary Transformation in Oil and Gas
Endeavor Institute organized a panel discussion to help leaders take advantage of the opportuities presented by this involuntary transformation in oil and gas. Today's environment has created...
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FPSO Best Practices Presentation
Until recently the FPSO market was forecast to continue on a healthy pattern of growth, which is now being reassessed in the light of the oversupply of oil and the associated collapse in the oil...
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FPSO Best Practices Webinar
Until recently the FPSO market was forecast to continue on a healthy pattern of growth, which is now being reassessed in the light of the oversupply of oil and the associated collapse in the oil...
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Endeavor Healthcare Overview
If you're looking to become or remain the chosen provider, Endeavor Healthcare has a 50 year track of record of using the Voice of the Customer to align marketing, operations and culture in unique...
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Return to Work Panel - Healthcare
Our panel of experts discuss the implications of return to work for healthcare employees. Included in their discussion are the implications of grief, how to measure change fatigue, and how to...
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FPSO Best Practices Webinar
Until recently the FPSO market was forecast to continue on a healthy pattern of growth, which is now being reassessed in the light of the oversupply of oil and the associated collapse in the oil price. There is no better time, indeed Endeavor...
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Change Fatigue Measurement
In this presentation, we review the key concepts and how change fatigue results can be used by leaders to advance your next initiative.
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Return to Work - Healthcare
Return to work for healthcare has taken on an entirely new meaning in the COVID-19 environment. There are fresh issues with grief, purpose, and energy levels.
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What to Consider When Hiring a Coach
What does it mean to be a transformative leader? Beyond the buzz, what does it mean and why do you need it or to be one…or to have one?
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What to Consider When Hiring a Coach
Who supports you? As a leader in your organization, you are getting the business back on track while simultaneously figuring out the new path forward for the business. Wedged into your new...
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Happy Nurses Week
Here's a fun video for all of you nurses out there - Happy Nurses Week!
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Patient Lifetime Value
This article will address - Lifetime Patient Value (LPV) – which measures the value that patients can bring to healthcare organizations, such as hospital and cancer treatment systems, that...
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Endeavor Institute Leadership Peer Groups
Many leaders today face similar challenges both with the advent of operating in a COVID-19 Pandemic, and in making business decisions about employees and their development, internal business communications, operating policies and procedures,...
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Mediation Arbitration and Legal Support Team Brochure
The Endeavor MALS Team provides global expertise in Commercial Mediation and Arbitration aand other legal support services, which might be needed by our oil and gas clients and their professional...
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COVID-19 Resources for Leaders
We've put together this COVID-19 resource page for leaders to gather and share insights from our own experiences and observations...and those we find useful elsewhere. When you're ready to discuss "how" to define your transformation and "how" to...
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Next Generation PRM Physician360
Next Generation PRM Physician360 is now available. Can your PRM do this? Can your PRM automatically import all payer claims data? Enable mobile expense tracking? Provide physician profiles...
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Video: Thank You COVID-19 Responders
Endeavor would like to thank all of those on the front lines helping keep us safe and healthy as we face the challenges of COVID-19.
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Envisioning Your Future
Our process and key tools to start your transformation - Envisioning Your Future - how to translate the vision into employee communications
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Consumer-Centric Patient Education
Consumer-centric patient education requires the development of insights and action across the entire consumer journey. In this presentation, we highlight how our proven tools and processes are...
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Getting Started: Healthcare Consumer Journey Mapping
The new era of healthcare consumerism is upon us. This video shares how we help organizations get started with healthcare consumer journey mapping.
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Transformational Change Leadership
What does it mean to be a transformative leader? Beyond the buzz, what does it mean and why do you need it or to be one…or to have one?
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Healthcare Consumerism
Achieving excellence in the era of healthcare consumerism has become a key driver to success as consumer expectations are extending from their everyday retail experiences into the complexities of healthcare. Endeavor provides the expertise,...
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The Art of Influence
The Art of Influence shares tools to address key challenges in the ability to motivate and inspire others to action.
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Customer Experience Dashboard
Are you seeking a Customer Experience Dashboard that integrates VOC and other business metrics for insights and action? Our Customer360 dashboard provides this and more.
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Mediation, Arbitration and Legal Support Team
Our team of mediation, arbitation and legal support expert advisors support the law firms and legal departments in the oil and industry.
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Creating and Leading High Performing Teams
Learn about how to create and lead high performing teams, a presentation delivered by Barbara Stewart and Michael Shook.
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Quality and Patient Safety Benchmarking FAQs
Interested in our quality and patient safety benchmarking, but still have questions? This document answers many. If you have additional concerns, please contact us.
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Agile Action Workshops for Healthcare
Endeavor's 2-hour Agile Action Workhops bring fresh healthcare industry insights and proven frameworks to tackle your challenges.
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Government and Community Relations Infographic 2019
Tired of having to defend your healthcare government and community relations budget? 2019 survey participants can download the results from a national survey for and by national leaders in...
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Choosing the Right Partner: For Physician Relations Advisors
Physician Relations leaders frequently find themselves seeking the advisory services of partners and consultants for project-based resources. This white paper will explore how to get started in...
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Oilfield Customer Experience Management
Struggling with increasingly demanding operators? Losing market share due to a lackluster customer experience? Endeavor Management has a deep toolkit and expertise to support oilfield product and service companies redesign and operationalize...
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Avoid PRM Failures
However, in many organizations, the technology solutions deployed are inadequate and the deployment fails. The primary reason most of these deployments fail: They are simply a repository for...
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6 Keys For Stand-Up/ Re-Positioning a Shared Service
Are you struggling with your organizational identity? Either starting or trying to refresh who you are and your organizational value? Here are 6 Keys For Standing-Up/ Re-Positioning a Shared...
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Physician Schedule Optimization Model
Use data science and our decades of experience to create your physician schedule optimization model. Models like these can help you uncover how your schedules are currently optimized and how...
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Physician Marketing: Facilitating Individual Physician Brand-Building
Learn strategies and best practices to engage physicians in individual brand-building, which is critical for growing volumes and reputation.
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An Experience Management Guidebook: Tools for Healthcare Leaders
A guide for healthcare experience management: common tools, buzzwords and when to use them as a catalyst for experience improvement.
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Transformational Change Leadership Course
Ensure your success by arming your leaders with proven fundamentals for transformational change leadership
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Physician Marketing Planning PlayBook
Learn components that should be included in a physician marketing plan, including best practices for content, messages, and channel.
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Hospital Rankings and Physician Marketing: What Physician Relations Leaders Need to Know
Learn what actions physician relations leaders can take to utilize physician marketing channels and influence hospital rankings.
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Marketing 360 Dashboard Overview and Examples
Endeavor's Marketing360 Dashboards bring clarity to marketing big data with deep healthcare experience expertise to transform data into insights.
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Transformation 360 Dashboard
Our Transformation360 dashboard captures VOC, VOE, monitors KPIs for intervention recovery, and demonstrates transformation program effectiveness.
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Marketing Globally in the Oil and Gas Industry
This paper will draw upon Oilfield Service Brand Equity studies to review how different geographic markets require a specific and precisely tuned approach.
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Building a Solid Business Case Through Patient Empathy
Through this webinar presented in collaboration with Froedtert Health and the Beryl Institute, learn how to uncover patient needs and use empathy for strategic planning and service line marketing.
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Building a Solid Business Case for Service Line Optimization
Re-configuring services line location is a growing need among most integrated delivery systems. Through this illustrative case study, we will explore how...
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Leading Practices in Medical Call Centers
In this white paper, we review the critical success factors for maintaining a highly successful contact center, ensuring each interaction enchants callers to schedule appointments, participate in...
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Experience Mapping for Advocacy
Experience mapping is an effective foundational tool that provides an in-depth understanding of the customer journey.I n this white paper, we review how to use experience mapping to understand and...
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Defend Your Healthcare Marketing Budget
Tired of having to defend your healthcare marketing budget? Through this annual benchmarking program, healthcare marketers are able to build CFO-worthy business cases and justify their spend.
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Patient Volume Modeling
In this presentation, we review our approach to patient volume modeling for strategic decision making for marketing and operations. Endeavor's digital tool assembles, models and predicts the impact...
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Physician Schedule Optimization
How can you meet organizational revenue needs while addressing physician preferences? In this presentation, we review our approach to creating an optimization model that assembles and predicts the...
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Optimizing Clinical Care Ecosystems
Learn Endeavor's approach to helping clients provide the right care, at the right place, at the right time to differentiate not only on clinical excellence, but also on service and marketing...
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Patient Experience Benchmarking Program
There aren’t many valid data sources in healthcare for Patient Experience Officers to use and compare themselves to true peers. Justify your justify resources and how they’re used. Compare to peers of your choosing. All data is...
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Office of Patient Experience Benchmarking Program
Patient Experience benchmarking program. Join other leaders in healthcare as you compare your budgets and resource allocation to your peers.
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Physician Advisory Boards
Physician advisory boards serve the purpose of increasing physician engagement and giving voice to physician perspectives. They provide strategic and operational insight to the physician marketing...
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Endeavor Management Announces Launch of Endeavor Institute
Endeavor Management announced today that it is partnering with the Department of Industrial/Organizational Psychology at St. Mary’s University to launch the Endeavor Institute.
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Healthcare Operational Excellence: Driving Culture Change
In this presentation, learn how to drive sustainable culture change to reflect operational excellence and manage the risk and uncertainty of transition.
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Healthcare Operational Excellence: Business Management Systems
In this presentation, learn how incorporating the fundamentals of management systems can help reduce strategic risk and achieve operational excellence.
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Healthcare Operational Excellence: Ingraining Key Organizational Behaviors
In this presentation, learn how ingraining components of operational discipline can help change culture and promote doing "the right thing, the right away - every time"
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Healthcare Operational Excellence: The Big Picture Framework
In this presentation, learn how sound strategy and operational excellence can be used to drive industry leadership.
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Healthcare Operational Excellence: High Reliability Organizations
Learn how healthcare organizations can evolve to use new methods and approaches to become a high reliability organization in the face of increasing complexity.
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Referring Physician Engagement - Embracing Your Evolving Role
Given the tremendous demands on a practicing physician’s time in today’s world, what can healthcare leaders do to get them involved in a way that is meaningful, convenient, collaborative, and mutually beneficial? The key is a comprehensive...
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Endeavor Management announces merger with Accelus Partners
January 31, 2019: Representatives from Endeavor Management and Accelus Partners LLC announce today that they are merging to better serve executives and entrepreneurs. Through the merger, the...
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2018 Marketing and Communications Benchmarking Report
Thank you for participating in the 2018 Marketing and Communications Benchmarking Survey. The report can be viewed and downloaded here.
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Embracing your Evolving Role in Referring Physician Engagement
Building relationships with referring physicians is paramount for healthcare organizations today—but sustaining those relationships can be a challenge. To master the challenge, leaders are...
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Exciting News from Gelb Consulting - Announcement
I am excited to share some news about our firm - Gelb will be rebranded as Endeavor! Since 2012, Gelb Consulting has been the face of Endeavor Management’s healthcare division. Our merger with...
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Which Part of Your Data Analytics Budget is Wasted?
You can improve the effectiveness of your data analytics investments. Here’s a good way to start. This webinar provides an overview of strategic decision analysis.
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Bridge the Gap between Patient Expectation and Experience through Marketing
Are you successfully using marketing tools like segmentation and personas to drive volume? In this podcast, Bill Sonn is interviewed by David N. Gans MSHA, FACMPE, Senior Fellow at the Medical Group Management Association. He talks about how we...
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Healthcare Quality and Safety Benchmarking Program Fact Sheet
How do you allocate resources for Quality and Safety? How do you compare to your peers? How can you build the case for more resources? This landmark benchmarking study, brought to you by Cleveland...
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Quality and Safety Benchmarking Program for Healthcare Leaders
2019 healthcare quality and safety benchmarking - join other leaders in healthcare as you compare your budgets and resource allocation to your peers.
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Endeavor-ISCT
Endeavor is a leading oil and gas consultancy providing technical and business support to energy companies globally. ISCT™ and Endeavor have signed an alliance agreement to offer Endeavor’s top...
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Sales Acceleration Services
from Endeavor Management help drive qualified sales leads and accelerate sales revenue for oilfield service and equipment companies. These services are just right for companies: • Entering...
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Donuts and Databases: Effectiveness and Efficiency in Oilfield Sales
How to effectively using a CRM database so you are positioned to maximize the customer experience and close other sales opportunities.
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Marketing360: Take a Holistic View of Healthcare Marketing ROI
This presentation highlights things every healthcare marketer should know about healthcare marketing ROI, how to design a healthcare marketing dashboard the right way and what's possible in today's...
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Oil and Gas Brand Management
Managing a trusted brand in the oil & gas industry requires a variety of tools for understanding and successful implementation. This document outlines various Endeavor Management capabilities...
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Endeavor EAG and Centurion Group Enter into Strategic Alliance
Endeavor Expert Advisory Group (EAG), a Houston based international oil and gas management consulting and business advisory firm, is pleased to announce a Strategic Alliance with Centurion Law...
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Government and Community Relations Benchmarking for Healthcare Leaders
2018 healthcare marketing communications benchmarking - now in our 2nd year! Join other leaders in healthcare as you compare your budgets and resource allocation to your peers.
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Healthcare Government and Community Relations Benchmarking
How do you allocate resources for Government and Community Relations? How do you compare to your peers? How can you build the case for more resources? This landmark benchmarking study, brought to...
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FPSO Best Practices JIP Proposal Revision 2
When was the last time you evaluated and updated your FPSO Best Practices? In the past 10 years, over 100 floating production systems have been deployed worldwide. FPSOs have been selected as the...
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Crude Sweetening Case Study
In this case study, we review how Endeavor Management’s Decision Analysis expert supported multiple client projects over a couple of years in dealing with sour crude in a mature asset. Learn...
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Extension Negotiation Strategy Case Study
Endeavor Management’s Decision Analysis expert supported client efforts to develop a negotiation strategy for a new PSC. Subsequently, we supported the negotiating team’s evaluation of various...
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Late Life Field Development Case Study
Read a case study about developing and aligning behind a plan for late life development. Learn key takeaways related to having a well-defined process, skilled facilitator, and thorough decision...
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Framing Workshop Fact Sheet
A Framing Workshop can be of value at the beginning of a major project like a new business strategy, a major investment decision, a strategic transformation, or the implementation of a major change.
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Revenue Generation Advisory Team
Endeavor's revenue generation advisory team brings a unique combination of capability and expertise to assess, apply and solve our customers' toughest revenue generation problems.
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Webinar - High Performing Emergency Departments: Managing Throughput
A hospital’s Emergency Department serves at the front door, and is a critical component of generating awareness and strengthening brand reputation. In this webinar, we provide a deep dive into a...
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Contact Center Customer Experience Management - Symposium 2018
Knowing and designing the ideal customer experience journey has quickly become a critical competitive edge in an ever more fierce battle for customer acquisition and retention. Contact centers...
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User Testing and Website Redesign - 2017 PAMN Webinar
Does your hospital’s website really meet the needs of its users? Websites serve as the windows to our organizational souls, yet remain one of the biggest opportunities for improvement....
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The Fundamentals for Transforming Your Organization Through Operational Excellence
Operational Excellence continues to gain popularity. A recent worldwide survey by the Business Transformation & Operational Excellence World Summit found that over half of respondents believe...
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Emergency Department Benchmarking - Organizational Maturity Survey (SMART)
Take our complimentary Emergency Department benchmarking survey to measure current maturity and facilitate conversations for improvement. Learn about Gelb's full range of services for building high performing Emergency Departments.
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SMART Emergency Department Benchmarking Survey
Our best practice Emergency Department benchmarking tool is used by national leaders in healthcare to assess their performance and progress. We now offer this tool via a free online survey and...
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High Performing Emergency Departments - Interdepartmental Collaboration
Emergency Departments face unique challenges related to managing an incredibly vast range of clinical needs and being required to collaborate with numerous other departments to ensure patients...
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High Performing Emergency Departments - Managing Throughput
Today’s emergency departments provide highly effective lifesaving care, yet the demands of managing high capacities and a wide range of clinical and mental health needs is overwhelming –...
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Enterprise Risk Management Program
“What is your risk profile and how are you reducing that risk over time? This white paper explores the complexity and critical success factors in developing an Enterprise Risk Management Program.
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Increasing M&A Success Rate
How do you increase the probability of M&A success? Learn the pitfalls of due diligence and how to avoid them. Endeavor Management’s due diligence analytical process is reviewed in this...
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Integrated Management System Diagnostic
Endeavor Management’s Integrated Management System Diagnostic is shared along with our approach and examples of output.
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Mergers and Acquisitions Capabilities Overview
Successful mergers and acquisitions have many things in common – strategic alignment, operational effectiveness, a winning marketing strategy and cultural assimilation. Endeavor...
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Empathy as a Competitive Advantage
In this 2018 presentation at the Austin Contact Center Symposium, we highlight leading customer experience management principles as they are applied to understanding key functional and emotional...
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Physician Relations Organizational Maturity
We outline Endeavor's approach to assessing physician relations organizational maturity and its importance in this white paper
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SMART Physician Relations Benchmarking Survey
Our best practice physician relations benchmarking tool is used by national leaders in healthcare to assess their performance and progress. We now offer this tool via a free online survey and PDF...
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Physician Relations (SMART) Benchmarking - Organizational Maturity Survey
Assess Your Physician Relations Organizational Maturity with SMART Organizational maturity is a common buzzword yet in healthcare can be difficult to assess and improve. There are few valid data sources for national healthcare leaders to use...
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Physician Relationship Management Capabilities
Ever wonder how leading healthcare organizations are able to keep referring physicians loyal to their programs? Grow referrals, enhance reputation and improve organizational performance. Gelb's...
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Revenue Generation Advisory Team
Endeavor Management brings a unique combination of capability and expertise to assess, apply and solve our customer’s toughest revenue generation problems.
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Simplify Information Management
The importance of effective information management in oil & gas cannot be overstated. As companies strive to improve the quality and accessibility of their information to drive better business...
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Lean Six Sigma vs. Operational Excellence
Lean Six Sigma and Operational Excellence - Are they different terms for the same thing? If so, which one is right for me?
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Product Knowledge Transfer in the Oilfield
Are you still producing printed catalogs? Is there increasing tension between product line management and sales (and ultimately customers) regarding what methods are most useful to drive initial...
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The Endeavor Management Alliance Partners
Endeavor Management’s fit-for-purpose alliance partners expand our capabilities to help clients to accelerate business growth and optimize organizational performance. Boxley Group Boxley Group’s consultants represent extensive...
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Establish a World Class Management System
Not all management systems are created equal. We explore different versions and why customizing your management system based on your strategy, culture and values is critical.
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Operational Excellence - Commercial Overview
A review of our approach to ensuring your success to achieve operational excellence.
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Physician Pain Points - Access Survey Press Release
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Physician Pain Points - Access 2018 Infographic
Capturing and studying referral volume is critical in determining how to best meet community physicians’ functional and emotional access needs. However; few organizations have determined how best...
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Introduction to Stakeholder Analysis
Learn how to assess and address stakeholder commitment for successful rollouts using Stakeholder Analysis.
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Benchmarking Your Healthcare Marketing and Communications Efforts
Ever wondered how your budget compares to peers? Struggling with the void of not having comparable data because your healthcare system is unique in your scope, reach or size? In this...
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Designing Effective Physician Relations Organizational Structure
How can you balance people, process and technology to optimize the structure of your physician relations organization?
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Transform Your Digital Healthcare Experience
In this white paper, we some lessons learned and useful tools for successful digital healthcare experience management.
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Achieve Clarity in a Dynamic Healthcare Landscape
Take Big Data to Big Impact. Our Insights|360 solution will take your program to the next level. Going beyond data integration, we work with you to establish a solid measurement program that is in...
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Onshore Team
Onshore Expert Advisory Team Overview Our onshore expert advisors will work with your staff to provide guidance in all aspects of your project and ensure that all appropriate tools and available data are being employed to optimize the value of...
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Customer360 Walk-Through
Our Insights | 360 solution will allow you to place listening posts at high priority touchpoints providing you with a 360 degree view of your key stakeholders and influencers. Built on the...
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Behavioral Health Client Experience Management
In this presentation, we adapt traditional patient experience mapping techniques to meet the unique needs of behavioral health clients.
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Improving Patient Enchantment
In this presentation, Gelb and Emory share how they utilized a grateful patient donation to greatly improve patient enchantment.
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Healthcare Shared Data Products
Gathering meaningful data for strategic decision making can be cost-effective when sharing the results. We review 3 syndicated data products for healthcare marketing and physician relationship...
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Physician Pain Points - Physician-Hospital Relations
Physician Pain Points Physician-Hospital Relations Ever wonder how local physicians feel about their relations with local hospitals? This unique approach partners with local community organizations such as medical societies to create rich insights...
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Healthcare Employee Experience
Operationalizing your culture is possible through the employee experience you deliver. Our decades of work with national leaders in healthcare in customer experience mapping is now translated...
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Mark Brodeur Joins Gelb Consulting, an Endeavor Management Company
November 2017: Mark Brodeur has joined Gelb Consulting, an Endeavor Management Company, as a Healthcare Expert Advisor. In his new role, Mark will focus on Operational Excellence for all aspects of Healthcare. Prior to joining Gelb, Mark has...
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525 Principle, LLC Merges with Endeavor Management
San Antonio, Texas (November 30, 2017): Representatives from Endeavor Management and 525 Principle LLC announced today that they are merging in order to better serve the Central Texas market. The...
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Physicians Pain Points Survey - Access
Physician Pain Points Survey – Access Physician Pain Points – Access – Press Release – Gelb Capturing and studying referral volume is critical in determining how to best meet community physicians’ functional and emotional...
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Alignment in Construction Driven Planning and Work Packaging
Capital project owners and supporting EPC contractors and software / service providers are coalescing on construction driven engineering as a means to dramatically reduce the cost of capital...
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Rescue of Projects in Distress
The cost-influence curve holds fast. Early, effective assurance and identification of key decisions can mitigate cost and schedule overruns. Once in detail engineering and construction, it is...
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Marketing360
Want to be able to truly see the relationship between your marketing activities and outcomes? Do you often find it necessary to spent countless hours creating data visualization when there must be...
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Blitz User Testing
In this webinar we will share how to use website user testing to truly understand the needs of your key user groups and to build internal alignment for change. Through this webinar, we will...
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Why our Website Redesign Worked: Avoiding Disaster and Building Alignment
Websites serve as the windows to our organizational souls, yet remain one of the biggest opportunities for improvement. Digital experiences often reflect silos within our health care systems,...
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Oil and Gas Specialty Support Team
Oil and Gas Speciality Support Team Aligning People, Information and Data with Strategic Objectives Our Oil and Gas Specialty Support Team (part of our Expert Advisory Group ) is a central collection of specialists with expert knowledge on the...
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Historical Development of the Offshore Industry
Endeavor Management Consultants Victor Schmidt, Bruce Crager, and George Rodenbusch contributed an opening overview article in the recently published Encyclopedia of Marine and Offshore Engineering...
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Due Diligence Team Brochure 2017
Endeavor Management's Due Diligence Team provides valuable advice to companies on developing bid strategies for individual assets, company acquisitions and divestitures.
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Get to Know Your Referring Physicians
In addition to advanced technology, latest clinical trials, and a team of liaisons, there are many other functional and emotional factors affecting physician referral behaviors. Most of these can...
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Healthcare Cultural Transformation
Your culture is an expression of your brand. It is deeply intertwined with the customer experience and can can be a source of strength for growth or it can be a constraint on strategic change. The...
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Gelb Announces National Physician Study
Houston, Tex. – (April 20, 2017) – A fresh perspective, and a new way to developing insights about referring physicians’ access to specialty medical care – this is the promise of this new National Physician Study – Relieving the Pain...
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Achieve Clarity in a Dynamic Healthcare Landscape
Take Big Data to Big Impact. Our Insights|360 solution will take your program to the next level. Going beyond data integration, we work with you to establish a solid measurement program that is in...
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Big Data to Big Impact
Take Big Data to Big Impact. Our Insights|360 solution will take your program to the next level. Going beyond data integration, we work with you to establish a solid measurement program that is in...
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Insights 360 - CRM Integration
Competing in today’s customer-focused environment requires a robust Customer Relationship Management system (CRM) that is designed to fit seamlessly within your business processes.
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5 Tips for Refreshing Your Strategic Marketing Plan
Leveraging our history of over 60 years in marketing research, we have created technology-enabled tools to help capture the voice of the market, customer and employee.
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Industry
[ut_one_half] Process Industry Excellence Expectations for operational excellence in the process industries have never been higher. Those societal expectations can be simply stated in three words: Never and Never Again. Learn More......
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Insights 360 - Voice of the Customer
Leveraging our history of over 60 years in marketing research, we have created technology-enabled tools to help capture the voice of the market, customer and employee.
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Marketing Research
Gelb’s depth and breadth in healthcare marketing research is extensive. Following are some highlights of our capabilities.
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Segments and Personas
We had the privilege of leading this workshop recently along with SG2 and Roswell Park during the Annual PAMN Conference. This presentation outlines the importance and application of segments and...
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Webinar: Referring Physician Program Structure
How can you balance people, process and technology to optimize the structure of your physician relations organization? Gain a fresh perspective on how to think beyond traditional physician...
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Major IOC for Arctic Personnel for Ice Mgmt
Endeavor Management’s Offshore Arctic Team supported multiple projects for the Shell Exploration and Production Company’s Alaska Venture during the period 2013 to 2015. Consultative services included Personnel for Arctic Ice Management.
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First IOP for Endeavor's Offshore Arctic Team
Endeavor Management’s Arctic Team supported multiple projects for the Shell Exploration and Production Company’s Alaska Venture during the period 2013 to 2015. Advisory services included drafting an Integrated Operations Plan (IOP) as required...
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Subsurface Advisory Team
Composed of Geologists, Geophysicists, Petrophysicists, Reservoir Engineers, and Drilling & Completions Engineers, the Subsurface Team provides Operators, Non-Operators, and Investors access to comprehensive expertise and experience. We support...
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Subsea Team
Leverage Endeavor Management Subsea Team expertise and experience for solutions in Subsea systems.
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Operational Excellence Team
What is Operational Excellence? To Endeavor Managmeent, it is ensuring you achieve maximum production at minimum costs, continuously and sustainably. Are you leaving money on the table?
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Strategic Imperative Digital Transformation in Capital Projects
The O&G industry is at an inflection point in capital project effectiveness. Whether you are an operating asset owner or an EPC, your company is confronted with reinventing the core of its capital...
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Emotionally Intelligent Healthcare - Why We Need Physician Leaders
This paper examines the value of emotional intelligence skills in physician leadership development through the lens of the changes implemented by the Affordable Care Act. Discussion of physician...
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Accelerating Revenues in the New Oil and Gas Era
This executive briefing highlights ways for your organization to take timely and effective advantage of the recovering Oil and Gas market. Companies that adapt their market strategies and tactics...
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Proposal for Subsea Decommissioning JIP Phase II
Endeavor Management’s Oil and Gas Expert Advisory Group is pleased to announce the availability of a new joint industry project (JIP) as a follow-on from its successful “ Stocking the Decommissioning Tool Kit ” JIP, completed...
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Cultural Due Diligence in Mergers, Acquisitions and Joint Ventures
M&A is one of the biggest types of organizational change causing stress and uncertainty to employees, so cultural due diligence is a necessity. An anxious or unfocused employee base loses productivity. Proactively managing communication,...
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Strategy Alignment & Implementation
Developing and implementing operational, cultural or marketplace strategy for any organization or team is at the core of leadership success.
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Leadership Effectiveness
An organization's ability to achieve long-term business success is driven principally by the effectiveness of its leaders. Challenges such as marketplace disruptions, implementing new business strategies, integrating mergers/acquisitions, or...
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Organizational and Team Effectiveness
Increase organization and team effectiveness. Improve the way organizations function and teams grow to high performance while focusing on achieving your key strategic objectives.
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Experience Workshops - Transforming Insights into Action
Consider this common scenario: Your team has just received a wealth of information or feedback that will be highly useful for achieving your customer experience goals and improvement objectives....
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Subsea Production Market and Industry Teaming
The subsea oil and gas industry is experiencing multiple mergers and joint venture activities which is causing a step change in the future of subsea projects. This webinar by Bruce Crager addresses...
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Physician Leadership - How Physicians Can Learn to Lead the Rapidly Changing Healthcare Industry
Physician leadership requires the development of specific skills that enable them to inspire followers, especially in the face of change. To embrace change means to look beyond “the way we’ve always done things.” Instead, leaders must...
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Webinar: Physician Engagement
In this webinar, we highlight key data, a framework for focusing your efforts with an aim statement and how to develop a programmatic approach to physician engagement.
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Physician Engagement
This presentation highlights key data, a framework for focusing your efforts with an aim statement and developing a programmatic approach to physician engagement.
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SPT Consulting Merges with Endeavor Management
HOUSTON, Texas, February 6, 2017 — As part of its growth strategy, Endeavor Management has announced that SPT Consulting LLC has merged with Endeavor’s Expert Advisory Group. This most recent merger is part of Endeavor’s strategy to build...
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Digital Insights and Dashboards Resources
Real-Time for Serious Action ACTIONABLE INSIGHTS DRIVE BUSINESS SUCCESS. Everyone knows information is power, so we inundate our teams and executives with scores of reports, all from disparate sources. The problem is that those reports end up...
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Physician Experience The Key to Referral Volume Growth
REFERRAL GROWTH REQUIRES STANDING OUT Although today’s patients have many resources available to help them in healthcare decision making, referring physicians continue to be the most influential factor in where they seek care. Driving referral...
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Patient Experience Resources
Dive Deeper to Realize Patient Enchantment PATIENT EXPERIENCE MANAGEMENT IS A PRIORITY It is no surprise that improving your patient experience ranks among the top priorities of healthcare leaders, so we’ve provided free patient experience...
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Taking a Marketing Lens to Address Patient Access
Preventative care can prevent or reduce more serious health problems for patients, and lower healthcare expenses for patients, hospitals and health insurance companies. A key to ensuring that...
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What Referring Physicians Want
Do you understand what referring physicians want? How do you know whether you're engaging referring physicians in a way that meets their functional and emotional needs? This presentation...
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Webinar: What Physicians Want
Understand what referring physicians want to improve the referring physician experience. In this webinar, we share key insights regarding physician attitudes and key tools to use to better...
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Endeavor Management and Prime Resource Group Create Joint Venture to Help Oil Field Service Companies Accelerate Revenue Growth
Endeavor Management and best-selling author and speaker, Jeff Thull, President and CEO of Prime Resource Group, have joined forces to address the critical challenge of shrinking profitability in...
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Joint Industry Project Advancing Subsea Decommissioning
Changes to the subsea industry has made it more imperative to advance decommissioning. Endeavor Management has led the charge to complete a joint industry project (JIP) to help enhance products and services in subsea decommissioning. In this...
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Eliciting Feedback from Physicians
As healthcare organizations strive to elicit feedback from physicians, the response rates and often the quality of feedback falls below expectations. Today’s physicians are busier than ever, and...
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Engaging Users in Digital Strategy
Traditionally development of digital tools was solely an IT initiative, but today it is a customer-needs driven initiative. Digital experiences are often times the first impression that potential...
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Understanding Referring Physician Decision Making
As healthcare organizations strive to build meaningful relationships with referring physicians and serve as a trusted provider when a referral need arises, there is often a lack of clear...
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Endeavor Management and DeepDriver Announce Technology Demonstration Project
Endeavor Management and DeepDriver LLC announced today that they have opened industry participation in a Technology Demonstration Project (TDP) for DeepDriver’s breakthrough ROV powered subsea piling hammer. In today’s oil & gas price...
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2016 Women’s Global Leadership Conference in Energy is changing the landscape of leadership in the energy industry!
The Women’s Global Leadership Conference in Energy (WGLC) being held November 1-2 at the Hyatt Regency Houston is expected to attract more than 700 delegates within the energy sector. The must attend two –day conference is a match for women...
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Healthcare Expert Advisors
Our Healthcare Expert Advisors have served as system leaders, successfully designing and implementing strategic solutions to healthcare's ever-changing challenges. We’ve been in your shoes and...
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Digital Physician Outreach
Physicians are rapidly adopting social media tools such as Twitter and LinkedIn as part of their approach to keeping up to date with the latest developments in healthcare. As the use of these...
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Marketing Mix Modeling
“Half the money I spend on advertising is wasted; the trouble is I don't know which half.” This popular marketing quote, attributed to advertising pioneer John Wanamaker, represents a common...
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Engaging Busy Physicians
In today’s healthcare environment, physicians are bombarded with the need to keep current with the latest technology, treatment protocols, and changes to health plans and reimbursement...
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Endeavor Management Announces Best Practices for the FPSO Industry
Endeavor Management announced today that it has opened participation in its latest Joint Industry Project (JIP) – Best Practices for the FPSO Industry. In today’s price environment, understanding the best practices for managing, designing...
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Best Practices for the FPSO Industry Joint Industry Project [JIP] Proposal
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Exploiting the Opportunities in Unconventional Reservoirs – Multi-stage Completions Best Practices JIP
In today’s ‘lower for longer’ oil price environment operators are making every effort to lower costs and improve efficiencies in unconventional reservoirs. However, a review of the market reveals quite a spread in unconventional reservoir...
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2016 Offshore Operations Survey
Survey results from our most recent survey highlight the opportunities for industry collaboration.
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A Must Do Project Without The Required Capital
What do you do when you have a “must do” capital project, but you are in a resource constrained environment where you cannot get the necessary resources for the project? Learn about how to use...
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Oil and the Global Economy - Bruce Crager
Bruce Crager discusses the relationship between the global economy and the oil & gas industry during this keynote address.
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Healthcare Experience Management Overview
Understanding functional and emotional needs of various customers is critical. Gelb Consulting outlines our approach to discovering such and taking action. Our goal with clients is to create a...
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Optimize Your Marketing Efforts
Understand how best to optimize your marketing, communications and PR efforts. Our dashboard will integrate disparate sources to ensure you have the data to connect the dots.
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Access Strategy
Capture the results of your marketing and outreach efforts by focusing on access strategy. We impart best practices from healthcare and other industries to ensure your teams understand what's...
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Physician Outreach Strategy
Physician experience management requires a concerted effort to understand functional and emotional needs. In addition, monitoring that experience with real-time tools and PRM is the bellwether...
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Cost Reduction Strategies for Subsea Well Plugging and Abandonment
Bruce Crager, EVP for Endeavor Management, shares Cost Reduction Strategies for Subsea Well P&A at the DecomWorld Forum in Houston, January 2016.
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One Weird Trick for Better Physician Focus Groups
“Virtual” focus groups or online bulletin boards have many advantages when seeking qualitative input from busy medical professionals that are frequently resistant to travel. Online focus...
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Experience Mapping
Step into Your Customers’ Shoes With Experience Mapping Understanding customer experiences can be complex, and unfortunately customer satisfaction surveys alone usually do not provide sufficient insight. Experience mapping is a means to develop...
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Energy Construction Forum
Martina Asbury of Endeavor will be presenting a paper at the 2nd Energy Construction Forum on March 1, 2016 at the Moody Gardens Convention Center in Galveston, TX. The conference covers all phases of major expansions and new construction projects.
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Women as Healthcare Decision Makers
Women have been dominating healthcare decision-making in their families for decades. The United States Department of Labor estimates that women make about 80% of healthcare decisions for their...
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Get the Most from Your Physician Referral Data
In many healthcare systems, more than 50% of patients can be attributed to referring physicians. Based on our experience with the top AMCs and countless interviews with physicians, we have...
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Subsea Decommissioning JIP Begins
Endeavor Management is pleased to announce the start of its Subsea Decommissioning Joint Industry Project devoted to exploring problems, defining new techniques, and identifying cost efficiency strategies for the decommissioning of offshore wells...
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Insight Development for Healthcare
In today’s competitive and changing healthcare landscape, effective marketing and strategic planning requires customer insight as a foundation. In our work with healthcare marketers across the...
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The Basics of Protecting PHI
The Health Insurance Portability and Accountability Act (HIPAA) placed clear responsibility on healthcare providers to protect individually identifiable health information. Hospitals and healthcare...
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Mind the Gap in Project Execution
In London’s efficient and complex underground metro, a simple warning is called out over the PA thousands of times a day cautioning commuters to pay attention to the distance between the train...
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Improving Physician Survey Outcomes
Gathering data from medical professionals is imperative, but it be expensive. Therefore, gathering quality data is key. After successfully engaging thousands of referring physicians, we share...
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Capital Project Effectiveness Practice Formation Announcement
Endeavor Management is pleased to announce the addition of the Capital Project Effectiveness practice to our portfolio of solutions for Oil & Gas, Petrochemical and Heavy Industrial clients. Recognizing the industry trend is for more projects...
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Decision Analysis - Making the Big Decisions
You probably face a lot of tough decisions running your business unit or functional area. And you are good at it. But what happens when you encounter a big, strategic decision outside your normal...
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Build Trust in Survey Responses
One of the most commonly asked questions by clients during a market research study is, "What sample size do we need for results to be significant?" The answer is that meaningful results can be...
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Upcoming Workshops and Free Sales Excellence Assessment form
Thank you for your interest in upcoming Workshops and our Free Sales Excellence Assessment. Please fill out the form to request more information. [contact-form-7 id="9930" title="Upcoming Workshops and our Free Sales Excellence Assessment"]
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Endeavor Management Capital Project Effectiveness Brochure
Many times a lack of progress in meeting project goals can be attributed to the experience of teams, leadership capability, loss of focus on business goals, project process that are too complicated...
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Physician Marketing and Outreach
Today’s hospitals and healthcare systems are increasingly becoming more focused on building and sustaining relationships with referring physicians as a key market segment. Many leaders are...
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Physician Omni-Channel Experience
With referring physicians accounting for more than 50% of new patient volume in many hospitals and healthcare systems, assessing, tracking and improving the referral experience is a strategic...
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InEight Experience 2015 - Gary Kirsch Presentation Announcement
Endeavor Management is pleased to announce that one of its consultants, Mr. Gary Kirsch, will be presenting at the InEight Experience 2015 conference in Scottsdale, Arizona. The conference will be...
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Subsea decommissioning growing in consequence
During the first quarter of 2015, Endeavor Management conducted a benchmarking study of subsea decommissioning practices across the industry, which was funded by Petrobras. Six respected operating...
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Oilfield Customer Experience Monitoring
Customer satisfaction and relationship management are key to a company’s overall success. While factors such as quality, expertise, technology and innovation continue to play critical roles,...
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Executive Transition
Healthcare Executive Transition
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Quality and Patient Safety
Quality and Patient Safety
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Operational Excellence
The expectation for perfection in healthcare continues to grow. From patients to physicians to regulators, everyone expects your hospital to run flawlessly every minute while maintaining quality and ensuring timely care. Yet, as the challenge...
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Revenue Cycle Improvement
Revenue Cycle Improvement for Healthcare
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Financial Analysis
Financial Analysis Services for Healthcare
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Strategic Planning
Strategic Planning for Healthcare
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Destination Medicine
Destination Medicine
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Assurance Review Process
Project Effectiveness team – Assurance Review Objective Our experts provide an objective review of key aspects of a capital project or program at various phases of the project cycle. The review may also be at a functional level having...
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Red Zone Gameplan for Changing Culture
In this Red Zone Game Plan chapter we will discuss one of the most difficult and least understood of the Red Zone maneuvers. While there is a great deal of talk about changing an organization’s...
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How and Why to Build High Performing Teams
In any business, people make the difference. And people make the difference when they operate as a team, but only if they operate as a high-performing team. One of the most elusive outcomes is that...
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Achieving Project Management Competence
Project management (PM) as a formalized discipline and a methodology has been around for decades. It is most obviously utilized in design and construction scenarios, but it is also finding utility...
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Project Management Organization Maturity
A simplified “one pager” on the attributes for various levels of maturity of a Project Management organization. Click on the link below to download this white paper.
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From Conception to Birth: Engaging Physicians and Families as Partners
Texas Children's Hospital, with support from Gelb Consulting and FKP Architects, sought to define a transformative expansion from pediatrics to women's health. This initiative, driven by external...
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Endeavor Management Announces Subsea Decommissioning Joint Industry Project
Endeavor Management announced today that it has released a proposal for a Joint Industry Project (JIP) to support the industry’s need for global best practice development in subsea decommissioning.
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Subsea Decommissioning-Joint Industry Project to Identify Dramatic Improvements
Joint Industry Project to Identify Dramatic Improvements Review our Subsea Decommissioning JIP proposal or click on the link below to download this white paper.
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Subsea Decommissioning - Joint Industry Project to Identify Dramatic Improvements
Joint Industry Project to Identify Dramatic Improvements Review our Subsea Decommissioning JIP proposal or click on the link below to download this white paper.
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Endeavor Management Announces Subsea Decommissioning Joint Industry Project
Thank you for your interest in our Subsea Decommissioning Joint Industry Project Proposal. document.write(' ');
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Endeavor JIP: Subsea Decommissioning
There is a greater need to understand and adapt best practices for subsea decommissioning. Endeavor Management is launching a Joint Industry Project (JIP) to address several key issues.
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Access to Marketing Collateral
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Spring 2015 Survey of Marketing Leaders
Are you Curious… our latest industry survey shows the key experience and marketing management tools used / not used by nationally leading organizations.Click here for the infographic on this...
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Customer Value Analysis: How Customers Make Purchase Decisions
Customers make purchase decisions by their perception of product quality versus price. Learn the key questions and tools needed to define their perceptions using our whitepaper: Customer Value...
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Thank You for Your Interest!
Thank You for Your Interest For more information, please contact us: [contact-form-7 id="6" title="Main Contact Form w/SF Integration"]
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Word of Mouth Advocacy
Word Of Mouth: Your Brand’s Best Asset Word of Mouth (WOM) advocacy is the most effective and least expensive form of marketing. WOM happens when others talk about a brand in the form of conversations or messages. The result is increased brand...
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Customer Experience Dashboards
Customer Experience Dashboard Understand your customers. Act quickly on their feedback Customer satisfaction and relationship management are key to the overall success of any organization. A Customer Experience Dashboard doesn’t only tell you...
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Empowering the True Healthcare Decision Makers – Women
We share several critical data in this presentation to make the case that women have now transformed the healthcare decision making landscape – they are not just family decision makers, but...
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5 Tips for Refreshing your Marketing Plans
A series of 5 quick thought starters for marketing leaders to refresh marketing plans. This was presented at Gelb’s sponsored lunch at NCI Public Affairs Network.
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Retail & Consumer Products
Retail & Consumer Products Are you looking to become the next household name in your area? Or trying to sustain your competitive advantage? Endeavor Management can help you create winning strategies to position your product brands, create...
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Michael Shook, Endeavor Management, Executive Vice President
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Introduction to the Arctic Advisory Team
The arctic environment is high risk/reward. To meet our clients’ needs, Endeavor has assembled a very experienced team to support arctic assessment, strategy and operational activities.
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Physician360 Demo
Referring physicians represent a major influence and source for clinical volume. However, most systems today lack integrated reporting capability to address service, loyalty, and segmentation...
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Patient360 Demo
Identify and address service issues in real time with Endeavor's Patient360 experience dashboard. Our dashboard collects responses at critical touchpoints to identify at-risk issues in real-time....
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Marketing360 Demo
Endeavor's Marketing360 Dashboard provides real-time insights to associate marketing efforts with revenue and other strategic objectives. Marketing360 can integrate yours and external data sources....
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Webinar: The Psychology of Wait
Do some waits “feel” longer than others? What specific actions can you take to make your patients’ wait times be part of their health care experience and at the same time feel shorter?
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Webinar: The Hope Effect
How are advances in social science being used to improve HCAHPS scores? Join Carol Packard, PhD, for key actions you can take to improve patient satisfaction scores, while improving clinical...
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Webinar: Empathy and Lean
How can you extend current uses of Lean Six Sigma beyond process but to incorporate empathy building? Join Jill Secord, RN, MBA, who will explore effective integration of proven approaches to...
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Interview: Bruce Crager, Executive Vice President
Meet Bruce Crager, Executive Vice President.
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Subsea Production Systems - Market Update
The subsea market is growing. Learn the tools and equipment, processes, and future potential of this market from Bruce Crager, Executive Vice President. The industry has been installing subsea...
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Leadership Team Alignment
Strategic initiatives often require leadership team alignment, including the reassignment of roles and responsibilities. This may often include shifting organizational structures to provide additional focus on care delivery areas. This shift...
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Webinars
Join us as we explore strategic concepts ranging from transformation to tactical changes. [wpv-view name="Webinars"]
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One-on-One/Demos
We've developed a number of demonstrations and videos to impart of of our experiences. If you'd like to schedule a conversation to translate your needs to our capabilities, please let us know. [contact-form-7 id="8593" title="Main Contact Form...
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Project Execution in Changing Times
Many approaches are being taken to reduce the cost of capital developments; some are being put on an accelerated path to drive short term fixes such as price concessions, headcount reduction,...
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Creating an Ideal Digital Experience
How do healthcare marketers engage customers and their community? This presentation outlines 5 specific tactics to use to engage customers to ensure an exceptional customer experience.
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Managing Hospital Rankings - What Marketing Leaders Need to Know
This paper is intended to arm the marketing executive with a perspective on how to review common rankings systems to develop appropriate plans with senior executives. We have organized this into...
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Customer Needs Assessment
Understand and predict customer needs Understanding customer needs is critical in developing successful new products. Customer Needs Assessments help companies explore and understand customer related issues, challenges, and needs. And, more...
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Employee Alignment
Engaged Employees are Critical to your Success Do employees at your organization understand the brand and know how to enact it on a daily basis? Advertising research measures awareness, comprehension and recall of messages under the assumption...
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Employee Surveys
Engaged Employees are Critical to your Success Do employees at your organization understand the brand and know how to enact it on a daily basis? Advertising research measures awareness, comprehension and recall of messages under the assumption...
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Growth PlayBook
Plan to Win Use market insights to drive Strategic Marketing Planning. In every economic cycle, there’s a need to refresh your strategic marketing plan. Beyond just a trade show calendar and advertising schedule, a strategic marketing plan...
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Target Operating Model
Transitioning to a Future State with Success When change is necessary, organizations need a plan to move from the current operating model to the target operating model. This is particularly important when changes are required to improve...
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Physician360 Dashboard
https://vimeo.com/113242181 Identifying Opportunities for Referral Growth In many healthcare systems, more than 50% of patients can be attributed to referring physicians. Based on our experience with the top AMCs and countless interviews with...
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Patient360 Dashboard
https://vimeo.com/114725576 Our Patient360 dashboard does not only tell you what your customers are thinking – it is a tool that allows you to influence and enhance your relationships by immediately responding to what they are saying. Survey...
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Executive Interviews
Engaging Key Leaders to Align around Strategic Outcomes In-depth interviews with key executives are critical to achieving alignment and gaining input into strategic solutions. These executives not only provide their current beliefs, but also...
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Sales Excellence
If you are looking to improve sales capability and effectiveness, more sales training and CRM software may not be the only solution to produce sustainable results. Many times performance problems can be more complex in the new economy of big data...
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Managing Social Media for Real Business Impact
Managing this high volume channel can create significant business impact but requires a clear vision far enough into the future to keep pace with an ever-changing medium. This presentation was...
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Constructing a Better Healthcare Brand
Successful branding efforts have one thing in common: They are transformed from a short-term project into a long-term discipline. Successful healthcare organizations are looking beyond an annual...
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Conjoint Analysis Application in Healthcare
Given the complex nature of the healthcare industry and the challenges brought by healthcare reform, marketers in the healthcare industry need to better understand patients, physicians and other...
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Creating Patient Enchantment
Presented at the Iowa Society of Healthcare Marketing and Public Relations in 2012. This presentation focuses on creating patient enchantment using a holistic experience mapping process.
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Building a Culture of Patient Safety
The drama that has played out in a Dallas, Texas hospital around patient, staff and public safety in treating the deadly Ebola virus illustrates how critical a healthcare leaders role in preparing...
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Defining Marketing's Role in Patient Experience - AAMC-GIA Presesentation
Examples of how to give marketing a seat at the table in patient experience discussions with this presentation with MD Anderson and Vanderbilt.
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Developing a Customer Focused Culture with Experience Mapping Workshops
Understanding customer experiences is an important and necessary first step, but many organizations find it challenging to take the next step of imparting what they have learned to others within...
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Role/Process Based Senior Advisory Services
Senior Advisory Services Improving current position performance So you are now in a position that is new to you. You have been promoted and are not quite sure what you should be doing or how to do it. You have been transferred laterally for...
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Leadership Development
Helping the organization improve focus and effectiveness Change is the rule. It is always there. And change demands effective leadership. All organizations have leaders, but they are not always effective. These are the truisms....
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Marketing and Sales Strategy
Realize Increased Revenues Marketing strategy drives critical business decisions: The customers you target, the products and services you deliver to them and the messages that will persuade targets to use and recommend you. In every economic...
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Technology Strategy
Technology Strategy Helping organizations leverage business technology by accelerating technology adoption… The ability to collect, analyze and transform data into knowledge is a requirement to compete successfully in today’s fast moving...
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Operations Strategy
Outperform the competition by achieving operational excellence Achieving operational excellence hinges on bringing together leadership, teamwork, and problem solving routinely to continuously improve. Each organization’s business objectives...
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Transitional Strategy
Implementing a new strategy that will both run and change your business In today’s conventional view of Change Management, one would think that all organizations need to do is to focus on the future desired state. However, nothing could be...
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Human Capital
Management Your workforce = Your competitive advantage In an era where change is the rule, aligning your people with your strategic direction while building competence and achieving concrete results becomes a major challenge. Human capital...
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Strategic Organizational Renewal
Endeavor’s process for strategic organizational renewal unlocks value in your business by optimizing organizational performance and protecting customer loyalty
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Strategic Planning
Setting the Course Strategic planning represents a deep, holistic look at our client’s ambitions. We work closely with executive teams to challenge existing assumptions, define corporate objectives and build an actionable plan . Our method...
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Talent Management
Your workforce = Your competitive advantage In an era where change is the rule, aligning your people with your strategic direction while building competence and achieving concrete results becomes a major challenge. We have developed and tested our...
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Vision Focused Planning
Transformational Strategies, Blueprints & Innovation Strategic planning represents a deep, holistic look at our client’s ambitions. We work closely with executive teams to challenge existing assumptions, define corporate objectives and...
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How Journey Coordinators Enhance the Customer Experience
The appointment of a “Journey Coordinator” position to expedite care when needed, and fill in when gaps occur in the episode of care, has been shown to improve the patient experience. This position is especially necessary in the preliminary...
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Patient Experience: The Key to Marketing Effectiveness
In the era of health reform and ongoing financial challenges, marketing teams face increased demands to demonstrate results from their expenditures. Though the debate continues as to the validity of different evaluation models, the method used by...
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Using Market Research to Measure Campaign Effectiveness
Presented at the Forum for Healthcare Strategists, this presentation covers how to use market research to measure campaign effectiveness. We focus on the role of marketing, demonstrating...
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Multi-Dimensional Report Cards: The Rest of the Story
When doing EPC work for some large and very sophisticated clients, vendors frequently encounter what seem to be complex report cards with a variety of performance dimensions. Some grading items...
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Beyond Customer Loyalty…Customer Enchantment
Enchantment encompasses a customer’s first impression of a brand to their latest interaction with it. Achieving enchantment requires both an “intrinsic” association with a product or...
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Information Technology Governance - The Role of the Board of Directors
Information technology is a critical driver of strategic transformations as well as organizational performance. Information technology provides the connection to the customer. The information about the customer, the behaviors, the experience and...
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Change Management Critical Success Factors
Increasingly more oil industry organizations are becoming aware that some form of Change Management should be used as an integral part of implementing their newest digital oilfield of the future...
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Caution: A Trademark Can't Be Valued as a Brand
One of the most vexing issues facing property attorneys is establishing a value after a trademark has been infringed or diluted or sold, when an organization wishes to arrange a licensing fee. Yes,...
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Ask Away – The Right Way
As use of surveys in intellectual property and business torts litigation increases, a heavy burden is placed on lawyers to conduct surveys tailored to support their clients’ positions. In this...
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Working Together - Marketing Law
A marketing vice president, by no means atypical, finishes his "rounds" at an industry trade show and shakes his head. "We’re the leader in our category," he says. "So when I go from booth to...
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Online Options Change Biz Little - And a Lot
Online – a.k.a. Web – or Internet-based – surveys have become the dominant mode of quantitative market research in such a short period of time that the ramifications on the industry are only...
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A U.S. Manufacturing Renaissance
A renaissance – marked by an era of transformation and growth --‐ is presenting a real opportunity for the US manufacturing industry to regain its position as the prime driver of the economy....
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Healthcare Market Research Made Easy
We outline several quick and inexpensive techniques to capture the voice of the customer for healthcare market research.
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Donor Experience - Creating the Inspiration to Give
Our comprehensive approach provides a framework to understand the donor experience and the functional and emotional needs of high priority segments.
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Experience Mapping and Operations
Want to know how to connect voice of the customer and experience mapping research with operations. This presentation, showcased at the 2012 NACCDO PAN conference, will tell you how.
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Developing Effective Commercialization Strategies
Launching a new product or growing an existing one requires more than gut instincts and guesstimating for sustainable, long-term success. Develop a clear understanding of how customers buy products...
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Strategic Change that Works for Banking
After visiting a number of his company’s banking centers, Sam, the retail banking division executive is dissatisfied with what he sees. Core deposit growth has flattened and in some cases,...
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Board 2015 - The Board of Directors as a Competitive Advantage
To fulfill their responsibilities in this ever‐changing environment, 21st century boards realize they must abandon inadequate 20th century practices. Twenty‐first century boards have some...
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When Appearances Are Deceiving
Imitations may be a form of flattery, but when it involves the look and feel of a product or package – a concept known as trade dress – the repercussions can be serious. The problem is that...
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2016 Update - The Role of Surveys in Assessing Damages in Patent Infringement Cases
Federal courts are moving toward assessing damages in patent infringement cases with the (newer) key criterion of consumer demand generated by the patents at issue rather than the traditional Entire Market Value Rule (EMVR). This emerging trend...
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Protect Your Product’s Look and Feel from Imitators
Too many U.S. companies believe that being first to market with a design feature, whether it’s registered as a trademark or not, is the best way to ensure that your brand is associated with it....
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In Their Shoes
By understanding the customer experience, marketers can take advantage of word-of-mouth communication.
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Litigation Surveys Have Special Rules
If your company is naming a new product line, it probably would not be wise to use the "X" letter, as in XFL, X-Men and such X-marked products as Microsoft’s Windows XP system and Nissan’s...
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Information Technology Governance - Why the Board of Directors Must be Engaged
Information Technology is a critical driver of strategic transformations as well as organizational performance. Information Technology provides the connection to the customer. The information about...
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Workforce Development
Your workforce = Your competitive advantage In an era where change is the rule, aligning your people with your strategic direction while building competence and achieving concrete results becomes a major challenge. We have developed and tested our...
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The Endeavor Institute
Developing transformational leaders for the future Our Mission is to provide for the creation and dissemination of “tools of thought” through a global network of research, development and education in leading edge cultural stewardship and...
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Organizational Research
Understanding the Motivations of Your Workforce Employee alignment is key. This takes place at several levels from organizational, team and supervisor-employee. We have developed, tested and been certified in a number of tools to examine these...
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The Psychology of Wait
Do some waits “feel” longer than others? What specific actions can you take to make your patients’ wait times be part of their health care experience and at the same time feel shorter? Gelb Consulting's Carol Packard explores the Psychology...
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10 Must Know Techniques for Referring Physician Relationship Management
Gelb Consulting introduces 10 Must Know techniques for managing physician relations in today's digital world. This presentation includes 4 techniques to help you increase physician engagement, 3 ideas for enhancing strategic planning and 3 tips...
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Do You Manage Technology and Innovation Projects?
Most companies engaged in design and construction projects utilize a more or less conventional project management methodology of some sort. On the other hand, companies contemplating the...
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Aligning Applications Development with the Process Organization
In a continuous search for improved performance/profitability, more and more businesses are moving to what has been called the Process Mindset, with many organizations now striving to become...
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Where are you in Managing Big System Implementation? A Do-it-Yourself Assessment
This Assessment is designed to cause a dialog within an organization that is selecting or implementing a “big technology system.” Implementing any big system has proven to be a risky...
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What is your Organization's Level of Change Competence? A Do-it-yourself Assessment
Organizations can gain value in their efforts to improve change competence by having senior managers individually assess what the organization does well and not so well, followed by a management...
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Deploy or Adopt: Success or Failure for Technology Insertion
It has been said that running a business is easy; all you have to do is buy some stuff, sell some stuff...and that's all there is to it...except a few million details. It may also be said that...
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Beyond the Box - Disrupting the Strategic Thinking Process
It may seem difficult to get past the proverbial box that looms large in strategic processes. The dozen approaches that have been applied to strategic thinking sessions have de facto become their...
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Edgar Tucker Joins Gelb Consulting
Edgar (Ed) L. Tucker, B.A., M.P.H., FACHE has joined Endeavor Management as senior advisor within the firm’s healthcare industry business unit, Gelb Consulting. In his new role, Tucker brings extensive leadership and experience in running...
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Sustainable Brand Building: A Multi-System Case Study
This presentation features a case study of Froedtert Health on the topic of sustainable brand building. Through multiple mergers and continued evolution, executives were able to evaluate the...
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The Top 10 Voice of the Customer (VOC) Best Practices
As companies work to restore consumer trust and build better relationships with customers, they must think and communicate differently. They must gain a better understanding of customers’ needs,...
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Foundation Repair: Strengthening a Heritage Brand
Presented at the Children's Hospital Association Annual Conference in 2104. Features a case study from Texas Children's Hospital on the topic of aligning and refining their brand to reflect their...
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Marketing in the Era of Health Reform
Gelb Consulting conducted a benchmarking survey of academic medical center marketing and communications executives to assess the state of organizational readiness for health reform. The findings...
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Using the Voice of the Customer to Inform Healthcare Marketing Efforts
This is a presentation developed in conjunction with MD Anderson Cancer Center that was delivered at SHSMD's annual conference in 2011. Using a case study, we explain how to use experience...
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Healthcare Strategic Marketing Planning
A presentation delivered at the ASHM&PR annual conference in 2012, this reviews the basics of strategic marketing planning and provides tools for the planning process.
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Getting More from Measurement
Today, more than ever, marketing executives are being held accountable for driving growth, consumer loyalty, and better business performance. By measuring the direct impact of marketing...
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Emergency Department Experience Mapping
Quality care and medical outcomes are important in all healthcare settings - but what constitutes an exceptional patient experience in an Emergency Department? Does your Emergency Department drive...
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Growing By Interacting for Website Design
The ways your healthcare system website can create value may vary depending on the patient type. Having meaningful, action-oriented conversations with Web site users about their online experience...
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Using Experience Mapping to Build Patient Enchantment
As in the case with most healthcare organizations, MD Anderson Cancer Center’s marketing team is challenged with providing unique value internally and demonstrating returns on investment. The...
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The Adoption of Palliative Care: The Engineering of Organizational Change
The goal of this white paper is to offer a framework for implementing palliative care in healthcare organizations, as well as some practical tools that might be used to make such an...
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Patients’ Path to Care: Understanding the Decision-Making Process
How are consumers making decisions about where they seek health care? And how should you inquire about this important topic to uncover candid answers? This article examines, based on Gelb's prior...
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Insights Into the Patient Experience
This webinar presents insights into the patient experience based on a 2012 study that Gelb Consulting conducted in conjunction with APQC and The Beryl Institute.
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2012 Benchmarking Study: Patient Experience Management in Healthcare
Three premier organizations in healthcare marketing and benchmarking research teamed up to conduct a national survey of leaders from various healthcare providers to gain insight into the best...
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The Hope Effect - Creating Diplomats for Hope
In this webinar, Gelb Consulting's Carol Packard and Jill Secord review how hope and positive messaging impacts clinical care and outcomes. They provide practical tips for implementing changes that will facilitate the hope effect.
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Message Mapping: Creating a Communications Roadmap
A message map has the unique advantage of visually representing your key messages in a concise format. Thus, it can be used quickly and is easily understood to create alignment and put effectively...
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Building Enduring Relationships with Referring Sub-specialists
As with most organizations, healthcare providers tend to focus on delivering the best service to their primary customers, for healthcare, this translates to quality care for patients. While...
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Marketing Research Fact Sheet - Healthcare
Gelb Consulting's depth and breadth in healthcare marketing research is extensive. Included in this fact sheet are some highlights of our capabilities.
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Customer Enchantment Fact Sheet
When you provide exceptional experiences, increased advocacy and revenues are your reward. Gaining a holistic and intimate understanding of the experiences of your patients, their families and their referring physicians is at the heart of the...
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Creating Enchantment with Referring Physicians
Presented at the Forum for Healthcare Strategists, this presentation provides insight into how to create enchantment with referring physicians. Featured is a case study of our work with Cleveland...
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Building Referring Physician Loyalty with Experience Mapping
Presented at the Physician Strategies Summit in 2013, this presentation focus on how to use experience mapping to build referring physician loyalty. Featured is a case study of our work with Ohio...
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Healthcare Growth PlayBook - Strategic Marketing Planning Template
Absence of a strategic marketing plan practically guarantees problems, missteps and duplicate work. Our framework that is described in this paper was developed based on best practices, but with...
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Arctic Exploration and Production - A Team Approach
Finding, developing, and renewing the personnel resources for Arctic operations to successfully exploring and developing offshore oil and gas resources depends on identifying individuals who...
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Building Referring Physician Loyalty
Presented at the NACCDO PAN conference in 2013, this presentation describes our work with Ohio State University Medical Center as they began an initiative to seek insight on the experience provided...
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Engineering Organizational Change
Engineering Organizational Change is all about physically altering the nuts and bolts of the organization to make the envisioned change turn into reality. This white paper provides a business case...
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Change Management for Big Systems
The best success in defining Change Management comes not from experts at podiums pointing at esoteric charts but by using this silly, some even say stupid, example to which most people can relate.
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Change Readiness
Change at the Supervisor-Employee level is actually very straight forward and very simple to understand. Employee performance, defined as “goal-directed behavior,” changes when the employee is...
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Run the Business, Change the Business
Significant change is very difficult to implement into the day-to-day operation of a complex organization. Endeavor Management has developed a run the business / change the business model for...
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Disciplined Innovation
Do you run technology & innovation projects with the same discipline as construction projects? Most companies engaged in design and construction project utilize a convention project management...
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Launching a New Women's Service Line
Working with Texas Children's Hospital, Gelb used experience mapping and other experience management principles to jointly develop the new Pavilion for Women. This was presented at the Children's...
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Building Physician Loyalty
Gelb Consulting's presentation explains the benefit of using Experience Mapping to evaluate the entire physician experience. Based on a case study with Cincinnati Children's Hospital Medical Center.
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Portfolio Management
Most enterprises want to improve and grow. They commit resources - people and money - to make it happen. Often, though, the decisions about how to deploy those resources are ad hoc and made...
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Patient Experience Benchmarking
This white paper outlines the benchmarking research Gelb Consulting, APQC and The Beryl Institute conducted to explore the healthcare executive perspective on patient experience management. We learned the patient experience encompasses much than...
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Leveraging Social Media in Healthcare
Hospitals and healthcare systems struggle with how to leverage social media for real return on investment. In many healthcare organizations today, ownership of social media is dispersed across...
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Conversations Everywhere...Are You Listening?
Top performing healthcare systems recognize that patient advocacy stems from their experience, delivered through a variety of touchpoints. But what are the tools used to properly tap into how patients express their needs and experiences? In this...
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Growth PlayBook
Companies often find themselves in difficult positions when it comes to developing a strategic growth plan. This is because strategic requires trade-offs. While the desire to executive a...
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Step by Step Physician Marketing
A step-by-step guide for healthcare organizations with building a regional, national and global physician experience. Presented with MD Anderson Cancer Center at NACCDO/PAN.
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Advertising Testing Techniques
Advertisements can be pretested at several points in the creative development process. This Gelb Consulting report examines some of the common methods used in pretesting research.
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Endeavor Management and Gelb Consulting Announce Merger
Growing despite the recession, Endeavor Management and Gelb Consulting announce their merger. Endeavor, a management consulting firm, adds Gelb Consulting's capabilities in strategic marketing, customer experience and marketing research. Together,...
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Achieve Project Management Competence
Many companies, at best, think about project management only casually when each new project comes along. This thinking needs to change because it can have enormous impact on the bottom line. This...
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Is Your Performance Management System Working?
Without some steering or managing mechanism to ensure that personnel energies are directed to the right ends, an organization cannot be sure of the results that will be delivered over any period of...
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FPS Spending - $20B a Year and Growing
This white paper, originally published in OilPro by Endeavor Management's Bruce Crager, outlines data regarding the future of the Floating Production Systems market, which is expected to continue...
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Brand Architecture - The Brand Management Blueprint
Brand architecture aligns with how customers make buying decisions, so this is a strategic imperative for marketers. As organizations grow, branding gets complicated. New product lines,...
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Patent Litigation - The Unsettled Story
No one method has come out ahead in Patent Litigation of needing consumer surveys to moderate the entire market value rule, say Gabriel Gelb and Betsy Gelb of Endeavor Management.
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Marketing Role in CRM - Nurturing Along the Path to Care
Whether you are involved in marketing service lines, elective procedures or your brand- the ability to capture leads and manage their experience is essential to building the pipeline and meeting...
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Moving at the Speed of Social
Gelb Consulting presents 6 ways for healthcare marketers to take advantage of social media for revenue growth.
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Floating Production Systems - The Best Solution for the Industry's Future
Endeavor Management's Bruce Crager presents the case for floating production systems to the Rice Engineering and Construction Forum in 2013. This presentation highlights the business case for...
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Overcoming Risk in Arctic Production
The oil & gas industry needs to rebuild its offshore, arctic capability to operate effectively at high latitudes. Great rewards are generally preceded by great risks. As the world price for...
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Bruce Crager Presentation Topics
Bruce Crager, Executive Vice President of Endeavor Management, overseeing our Expert Advisory Group, has the depth of experience to present on the following topics: Subsea production - today and tomorrow Deepwater production...
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Digital Insights and Dashboards Fact Sheet
Real-time information and the ability to disseminate such to multiple stakeholders has become an expectation in today’s healthcare environment. From communications to feedback systems, organizations AND your customers expect a new level of...
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Decommissioning Team
Decommissioning Team: Transform the necessary task of decommissioning into another area for your company to demonstrate sound technical achievement and effective financial performance.
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Oil and Gas Field Development Team
Endeavor Management’s field development team provides an objective, third-party value for technical and operational field development decisions.
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Healthcare Donor Experience Fact Sheet
Our comprehensive approach provides a framework to understand the healthcare donor experience and the functional and emotional needs of high priority segments.
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Healthcare Donor Experience Capabilities
Our innovative techniques will capture deep insight into donor perceptions, attitudes and behaviors to enable strategic decision-making and increase advocacy.
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Inexpensive Tools to Develop Empathy with Your Patients
Leverage inexpensive tools to enhance the patient experience regardless of budget constraints. These are 10 great tips to accelerate your empathy development.
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Essentials of Organizational Communication
A fundamental tenet of effective program, project and/or change management initiatives is the need to make sure everyone involved knows what is going on, why it is going on, how it affects them as...
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Game Plan for Changing Culture
While there is a great deal of talk about changing an organization’s culture, there seems to be very little agreement on how to do it. Suffice it to say that many managers talk about the...
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The Art of Birkman Interpretation
We introduce a creative approach to the interpretation of Birkman Method® reports and then introduce a comprehensive method of Birkman analysis designed for those few, especially difficult,...
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Healthcare Call Center Experience Management
There are many missed opportunities for revenue retention in today’s healthcare call centers. Would you like to increase your captured revenue? We highlight a $25M case study.
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Empathy and Lean
How can you extend current uses of Lean Six Sigma beyond process but to incorporate empathy building? This presentation outlines several successful concepts on how to use lean healthcare methods to improve the patient experience and: ...
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Key Tools for Oilfield Insight Development
This presentation outlines key tools used to gain insight in the oilfield. Techniques such as customer value analysis and discrete choice modeling were presented by John McKeever at the Marketing...
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Developing Commercialization Strategy with Conjoint Analysis
Conjoint Analysis is the "gold standard" in quantitative research method that measures the trade-offs buyers make regarding brands, pricing and product/service features. This white paper explores...
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Growing Strategically with Growth PlayBook
Absence of a strategic marketing plan does not equate to failure, but practically guarantees problems, missteps and duplicate work. Our Growth PlayBook framework was developed based on best...
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Integrated Risk Management
While the benefits of strategic change are potentially large, the implementation of such changes continues to be a risky proposition, potentially causing hundreds of millions of dollars in...
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Offshore Arctic Exploration and Production Opportunities
Great rewards are generally preceded by great risks. This is especially true with arctic oil. As the world price for crude oil fluctuates, Arctic OCS waters“black gold” beckons producers to...
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Healthcare Growth PlayBook Template
Often times, healthcare marketing departments find themselves between the proverbial rock and a hard place when it comes to developing a strategic marketing plan and ...
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Market Segmentation - The Foundation of Marketing Strategy
Market Segmentation strives to identify groups of customers who share commonalities yet whose characteristics are distinguishable from other customer groups. In this white paper, we outline the...
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Oilfield Product Commercialization Success Starts with Framing
Framing is a critical piece in ensuring the right segments and needs are being satisfied. This white paper explores Endeavor Management's technique to identify and organize teams to understand risk...
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Ice Endangers Offshore Arctic Operations
Ice management is a complex and critical component of any oil and gas program envisioned for Arctic OCS waters. A successful ice management program must be carefully constructed to reflect...
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About Endeavor Management - Oil & Gas
Learn about the various ways that Endeavor Management can help you define and execute practical strategies to attain real business value for organizations in the oil & gas industry.
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The Ticking Timeline in Arctic
The oil and gas industry is preparing for re-entry into US Arctic waters in 2015. The reentry date is elusive and not within industry’s control. If drilling resumes in 2015, loss of experience...
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Mind the Gap: America's Lost Offshore Arctic Experience
With little activity on the US Arctic Outer Continental Shelf in recent decades, one of the big challenges for operators is the offshore Arctic knowledge gap as experienced personnel have left...
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Arctic Advisory Team Overview
Endeavor Management has gathered a team of 12 senior professionals to bring years of experience and invaluable advice to companies who are involved in or plan to be involved in the development of...
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Petrobras Hires Endeavor Management for Decommission Study
Endeavor Management is pleased to support Petrobras to investigate and document successful industry practices for decommissioning subsea infrastructure.
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Endeavor Management Arctic Team Advises Shell
Shell has appointed Endeavor Management’s Arctic Team to provide advisory services in preparation for the potential resumption of Shell’s Chukchi Sea drilling campaign.
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Petrobras Papa Terra Press Release
Endeavor Management announced that Petrobras has retained the Houston-based consulting firm to provide third party review and advisory services on the Papa Terra project.
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Floating Production Systems Presentation
The presentation describes how floating production systems are now the proven choice for developing fields in deepwater and remote locations. This presented was delivered by Endeavor Management's...
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Sustaining Critical Competency and Capability
Oil & Gas Industry companies must address organizational sustainability through the ebbs and flows of macro-environmental factors such as the price of oil and government regulations. Endeavor Management has developed offers and talent to...
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Delivery of Mission Critical Projects
Assuring project execution on time and on budget, requires a comprehensive approach that affects all aspects of the project and the enterprise it serves - its culture, people, systems/processes, and structure. Equally importantly, it requires...
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Product Commercialization
Are you selling a product or service to the oil and gas industry? Do you want to improve your sales and profits by improving or introducing a new product or service? We can help bring VOC to your process.
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Oil and Gas Sales Acceleration Services
Sales Acceleration Services Generate Qualified Leads Economic analysts generally agree that the outlook for U.S. oilfield services is robust in both the short and the long term. That begs the question: Is your company getting its fair share of...
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Brand Architecture
Aligning Brand Growth As organizations grow, branding gets complicate. New service lines, products, affiliations and locations can create a mess without a clear strategy. It is easy to fall into a trap of spreading a brand too thin or having too...
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Referral Data Analysis
Accessing the Right Data in Real-Time A complement to our dashboard information and CRM solutions, we offer additional data through partners such as SG2 and SK&A. We prefer SG2 due to their focus on profitable claims. Unlike other data...
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Oilfield Brand Strategy
Building Brand Trust The most trusted Oilfield Brands aren’t build by creative logos or clever taglines. Customers are loyal to brand they find trustworthy; brands convey a promise they value. A trusted brand is one that all customers...
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Experience Design Workshop
Aligning Teams to Meet Customer Needs Our Experience Design Workshop assists in building desired behaviors from the ground-up, promotes consensus and creates meaning for those who serve your customers. It is also one of the few times that...
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Call Center Assessment
The first contact is often the most important Call centers are often an important beginning step of any customer journey. Armed with knowledge of leading practices in contact centers across the world, our experts assess call center strengths and...
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Due Diligence Team
Due Diligence Team Translate our Experience into Real Business Value Enhance your organization’s ability to add value by the timely evaluation of exploration and production properties to competitively acquire or divest companies or assets. The...
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Operating Effectively
Overview Improve your existing capabilities to improve the bottom line… Getting more leverage out of existing capabilities is a common desire for managers in all industries. It improves the bottom line, increases employee enthusiasm, and...
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Construction and Installation Team
Overview The Endeavor Management Construction and Installation Team provides advisory services in the areas of construction, transportation and installation of marine structures and equipment. The objective is to help optimize construction and...
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Subsurface Team
Production optimization starts with the initial discovery and continues through the abandonment phase. Each step taken by the operator will dictate the overall success and profitability of the project. Our team of seasoned professionals will...
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Arctic Advisors
The arctic environment is high risk/reward. To meet our clients’ needs, Endeavor Management has assembled a very experienced team to support arctic assessment, strategy and operational activities. This Expert Advisory Group includes...
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Sales and Marketing Assessment (SMART)
Reviewing Your Current State Versus Best Practices Our sales and marketing assessment and readiness tool (SMART) provides sales and marketing leaders with valuable benchmarking. Leaders can focus their efforts on the sales and marketing areas...
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Maximum Difference Scaling
Determine Value and Preferences for Features or Concepts Maximum Difference Scaling (MaxDiff) obtains preference/importance scores for multiple items (brand preferences, product offers, etc.). The MaxDiff procedure requires respondents to...
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Customer Value Analysis
Identify and Maximize Your Competitive Advantages Competitive positioning and focus on key buying factors are paramount to successful marketing strategy. Our Customer Value Analysis identifies key areas of competitive advantage, allowing for...
Resources
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Endeavor Awarded BSEE Contract
Endeavor Management is honored to be awarded a contract to support the Department of The Interior’s Bureau of Safety and Environmental Enforcement (BSEE) with Project Management and oversight of orphaned decommissioning infrastructure.
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Healthcare Executives in Residence
Endeavor Management's Healthcare Executives in Residence have been there and done that. Providing advisory services to healthcare systems, they can help you transform your challenges into lasting...
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Charge Energy Branding Conference
How are high-carbon sectors responding to the challenge of ESG in action? Join Endeavor Management's Bruce Crager as he moderates a panel onJune 2nd at the CHARGE Energy Branding Conference
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How to Get the Right Things Done – Building a Culture for Data-Driven Decision Makers
It’s never been a winning strategy but tolerating even a modicum of this mentality, today, can undermine near-term performance and jeopardize long-term success. The oil and gas industry has...
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How to Leverage the Power of Your Team
The vast majority of success in organizations today is accomplished through teams. This webinar showcases Endeavor's view.
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What to Expect From Your Executive Coach
Whether part of an organizational perk or an effort you undertake on your own, what should you expect from a coaching engagement?
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Our Partner, Blue Latitudes Wins Grant
Endeavor Management Congratulates Our Partner, Blue Latitudes for winning the NSF Grant.
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EXECUTIVE COACHING - What it is and why you need it
Executive coaching has previously been seen as a “perk” reserved for the highest levels of leaders within an organization. With the demands of the business world and the substantiated...
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The Momentum of Integration - A Fully Interconnected Unit
Integration within the Organization encourages your organization to be a fully-interconnected unit. Learn to bring everything together using Journey Management to move toward organizational success.
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Help your Workforce Contribute to Success
Integration within the Organization helps your workforce contribute to the organization’s success. Learn how to use a simple integration approach to provide leadership and communicate your guiding principles.
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Be the HR Leader your CEO Wants
“Becoming the Chief Human Resources Officer your CEO wants you to be……what do I do?” Endeavor’s latest webinar shares both our experiences in coaching successful CHROs and in...
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See the Whole Organization on a Single Page
Integration within the Organization provides huge benefits when you can see the whole organization on a single page. Learn how to use the Key Themes Tool to view integration of the whole.
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Building Organizational Maturity
Integration within the Organization allows you to judge your organization and build strength. Scoring Guidelines can be used to refine processes, make the most of measures, and strive for excellence.
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Capture your Organization’s True Character
Integration within the Organization captures an organization’s true character. Discover your organization’s character by comparing it to an ideal organization, with merit and worth.
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Discover the Power of Integration!
To set the stage for this discussion on integration we need definitions [i] regarding the topic. Integration The harmonization of plans, processes, information, resource decisions, workforce capability, and capacity, actions, results, and analyses...
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Strategy Development in an Ever-Changing World
What differentiates a great strategy from a mediocre strategy? Excellent implementation! Strategic change requires a totally aligned organization to gain an excellent strategic outcome. Strategic...
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3 Top Demands of CEOs
As we work with CEOs and Boards of Directors at many different companies, we are starting to see some changes in what Boards demand from their CEOs. Some of the things we see are pretty standard...
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LNG to Power North America Panel Discussion
The Petroleum Economist , recently held an engaging series on LNG to Power in North America. Tim Swenk, of Endeavor Management was part of a panel discussion “Commercial Models are Best Placed...
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Involuntary Transformation in Oil and Gas
Endeavor Institute organized a panel discussion to help leaders take advantage of the opportuities presented by this involuntary transformation in oil and gas. Today's environment has created...
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Change Fatigue Measurement
In this presentation, we review the key concepts and how change fatigue results can be used by leaders to advance your next initiative.
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Who Will Lead
What is required to lead post-crisis?
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The Art of Influence
The Art of Influence shares tools to address key challenges in the ability to motivate and inspire others to action.
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Downstream Industry - Optimize Key Parts of the Value Chain
The change in downstream market conditions is an opportunity for the downstream sector to move even further toward operational efficiency and effectiveness by capitalizing on ways to optimize key...
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6 Keys For Stand-Up/ Re-Positioning a Shared Service
Are you struggling with your organizational identity? Either starting or trying to refresh who you are and your organizational value? Here are 6 Keys For Standing-Up/ Re-Positioning a Shared...
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Transformational Change Leadership Course
Ensure your success by arming your leaders with proven fundamentals for transformational change leadership
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Marketing Globally in the Oil and Gas Industry
This paper will draw upon Oilfield Service Brand Equity studies to review how different geographic markets require a specific and precisely tuned approach.
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Endeavor Management Announces Launch of Endeavor Institute
Endeavor Management announced today that it is partnering with the Department of Industrial/Organizational Psychology at St. Mary’s University to launch the Endeavor Institute.
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The Fundamentals for Transforming Your Organization Through Operational Excellence
Operational Excellence continues to gain popularity. A recent worldwide survey by the Business Transformation & Operational Excellence World Summit found that over half of respondents believe...
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Creating a Truly Integrated Management System
The average NFL team is run by 2-3 front-office personnel and about 15 coaches. That’s about 18 individuals charged with ensuring they win. Yet not one of them has the specific title of ensuring they don’t lose. They do not have a Coach of...
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Fundamentals of OE #10: Big Picture
Fundamentals of OE #10: Staying Focused on the big picture Summary: Don’t lose sight of the objective of your OE efforts Many OE programs get launched and, years later, after hundreds of changes, little has really improved At the end of the day,...
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Fundamentals of OE #9: Culture
Fundamentals of OE #9: Getting the Culture Right Summary Culture can be one of the greatest competitive advantages for any company, helping it stay ahead even if product, process or talent-based advantages diminish Operationally Excellent...
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Fundamentals of OE #8: Governance
Fundamentals of OE #8: Establish Governance that Improves Decisions Summary: Governance is a critical aspect of a functioning, continuously improving organization Many companies take a one-size-fits-all approach to governance, which over-burdens...
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Fundamentals of OE #7: Establish Clear Lines of Ownership & Accountability
Summary: Ownership and accountability are critical to operational excellence, primarily to your ability to continuously improve A lack of accountability can set you into a spiral of continuous change, create redundant controls, add cost to your...
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Fundamentals of OE #6: Take an Adaptive Approach to Technology
Summary: Technology can help achieve operational excellence, but it isn’t dependent on advanced your technology is Operational Excellence requires a holistic approach to technology where the objective is adapting to tech rather than simply...
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Fundamentals of OE #5: Keep It Simple
Summary: Management Systems naturally grow more complex over time A key objective of a management system is to simplify how the organization works together, which means the system itself must be simple Keep in mind what the system is intended for,...
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Fundamentals of OE #4: Use a Process-Based Decision Making Framework
Fundamentals of OE #4: Use a Process-Based Framework for Key Decisions Summary Your system should be made up of a set of processes necessary to manage the risks within scope A process-based system has less built-in complexity, can have embedded...
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Fundamentals of OE #3: Design it to Work for You
Fundamentals of OE #3: Design your OE Program to Work for You Summary A common approach is to adopt a system from a leading company as the basis for your company’s system The problem is that the things you cannot see are what make a Management...
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Fundamentals of OE #2: Enable Agility Through Organizational Muscle Memory
“The right decision is the wrong decision if it’s made too late”. Lee Iacocca Summary The pace of change in every industry requires rapid and constant strategy adjustments, so consistent execution requires agility Traditional methods...
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First Things First - Where to Begin the Journey to Operational Excellence
Without a clear idea of where you’re headed, how can you know how to get there? Most executives will agree that Operational Excellence is good. Many will argue that it’s a crucial factor for success. But what is it? Despite the...
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Fundamentals of Operational Excellence - 10 Things To Get Right
Fundamentals of Operational Excellence The 10 Things to Get Right if You Want to Beat the Odds Operational Excellence continues to gain popularity. A recent worldwide survey by the...
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Enterprise Risk Management Program
“What is your risk profile and how are you reducing that risk over time? This white paper explores the complexity and critical success factors in developing an Enterprise Risk Management Program.
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Increasing M&A Success Rate
How do you increase the probability of M&A success? Learn the pitfalls of due diligence and how to avoid them. Endeavor Management’s due diligence analytical process is reviewed in this...
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Integrated Management System Diagnostic
Endeavor Management’s Integrated Management System Diagnostic is shared along with our approach and examples of output.
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Mergers and Acquisitions Capabilities Overview
Successful mergers and acquisitions have many things in common – strategic alignment, operational effectiveness, a winning marketing strategy and cultural assimilation. Endeavor...
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Simplify Information Management
The importance of effective information management in oil & gas cannot be overstated. As companies strive to improve the quality and accessibility of their information to drive better business...
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Establish a World Class Management System
Not all management systems are created equal. We explore different versions and why customizing your management system based on your strategy, culture and values is critical.
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Operational Excellence - Commercial Overview
A review of our approach to ensuring your success to achieve operational excellence.
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A Must Do Project Without The Required Capital
What do you do when you have a “must do” capital project, but you are in a resource constrained environment where you cannot get the necessary resources for the project? Learn about how to use...
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Decision Analysis - Making the Big Decisions
You probably face a lot of tough decisions running your business unit or functional area. And you are good at it. But what happens when you encounter a big, strategic decision outside your normal...
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Developing Effective Commercialization Strategies
Launching a new product or growing an existing one requires more than gut instincts and guesstimating for sustainable, long-term success. Develop a clear understanding of how customers buy products...
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Author Name
Heading
Team Members
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Melanie Lowther BBA - Management
Executive in Residence, Healthcare
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Mary Jo André BS, MS, PhD
Senior Advisor - Healthcare
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Rodney Austin BS
Director - Human Capital
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Diane Biery MD, MBA
Health Care Expert Advisor
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Robert W. Bobst M Eng
Senior Advisor, Program & Project Systems
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Chris Boyer BA
Executive in Residence
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Andrea Davis BS, MBA
Director - Employee Experience
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Sonal Ellison BS, MS
Executive in Residence
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John B. Elmer MBA
Executive Vice President & Board Director
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Gerald Gibson BA
Human Capital Advisor
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Dalal Haldeman PhD
Executive in Residence
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John M. McKeever MBA
Chief Growth Officer
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Paul Mueller BS
Executive Vice President
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Bill Nash MBA
President & CEO, Chairman of the Board
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Rick Ruiz BS
Executive in Residence
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Michael Shook MBA
Executive Vice President
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Steve Skarke
Leadership Advisor - Operational Excellence
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Francisco Soto MBA
Director
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Tim Swenk
Executive Vice President - Capital Projects Effectiveness Team Lead
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Amber Tabora BA
Chief Purpose Officer
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Edgar (Ed) Tucker FACHE, MPH
Senior Advisor, Healthcare
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