Our Patient360 dashboard does not only tell you what your customers are thinking – it is a tool that allows you to influence and enhance your relationships by immediately responding to what they are saying. Survey results are provided in-real time and are escalated for real-time action, which enables you to react immediately to your customers’ concerns.

A high value can be attached to quick service recovery. As an example, one of Gelb’s healthcare dashboards is credited with enabling the capture of an additional $25M in patient revenue without adding additional employees.