Performance Management is a critical component of driving effective and robust talent pipelines and research has shown a consistent pattern of leading practices.
Healthcare employee experience management is essential to recruiting and retaining the best talent. Whether it be nurses, physicians, frontline staff or administrative, the cost of acquisition is significant – as are turnover rates continue to climb. Faced with today’s Great Retirement and stronger competition from new modes of employment, leaders need a game plan to stregthen employee committment.
That’s where we come in – our team of consultants and former healthcare executives utilize our PlayBook to align brand, operations, and culture to impact employee commitment.
Healthcare employees, particularly those in front line positions, are the essential stewards for delivering safe, effective and loyalty-driving experiences. Our decades of client results show co-design and collaboration are the keys to delivering an exceptional consumer experience – treat your employees as stewards and your satisfaction increases (both for the patients and for employees). Your goal is to create not only loyalty, but also advocacy – recommending your facility for care and employee to their friends and families.
Today’s best practice employers are demonstrating their “why” and a compelling employee value proposition. In today’s hiring environment, you not only compete with your healthcare system competitors, but emerging healthcare professional employers that allow Work from Anywhere or offer lucrative compensation like Travel Nursing Agencies. We believe you can compete effectively through the experssion and delivery of an exceptional employee experience. This starts with a recognition of both functional and emotional employee needs – and connects through your employee value propositon.
We’re known for our ability to get to the heart of what matters most to your employees through sophisticated research tools. Whether related to operations, internal communications, or HR operations, the needs we discover provide a compelling foundation for change and cultural alignment. To address the needs of today’s healthcare leader, we’ve deployed specialized tools to measure fatigue, organizational trust and culture.
Our transformational strategy approach, e4, provides the general framework for how we help organizations advance employee commitment.
Envision – creating alignment amongst leaders regarding the desired future state – and using fresh insights to reconstitute the organization’s purpose.
Engage – operationalizing the vision by empowering employees to design your high-performance culture, elements of inclusiveness, and employee experience.
Energize – inspiring employees to fulfill the vision through strategic communications and team coaching to meet employees where they are.
Enable – creating sustainable plans for leader coaching, on-boarding, retention, development and measurement.
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Performance Management is a critical component of driving effective and robust talent pipelines and research has shown a consistent pattern of leading practices.
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