ourteam-photo-steven-d-wood

Steven D. Wood PhD

Customer Loyalty Strategist

Steven Wood is a broadly-experienced strategist with wide-ranging healthcare experience and expertise, and exceptional business development and marketing skills. As an acknowledged thought leader in customer loyalty strategies, Steve is passionate about creating customer-focused programs that grow preferred patient bases for hospitals and medical practices. With over 30 years of executive leadership experience with firms such as J D Power and Associates and Healthgrades, Steve contributes productive insights into problems and opportunities associated with accelerating hospital revenue streams from patients, physicians and payers. Dr. Wood is Co-author of four books (three in medical marketing) and has published more than 80 papers in scholarly and professional journals.

EDUCATION

PhD in Quantitative Analysis: The University of Wisconsin – Madison

MS in Business: San Diego State University

BS in Business: San Diego State University

Presentations

Cultural Transformation Champions

Cultural champions drive cultural change by engaging deeply in the organization at all levels.

Client Work

2022 BTN MarCom Insights

Curious how your health care Marcom budget compares to other organizations’ budget size, budget priorities, and team composition?

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Let’s Talk

We’re ready to help you define and implement your strategic change.

Email

Our friendly team is here to help.

info@endeavormgmt.com

Phone

Mon-Fri from
8am to 5pm CST

(713) 877-8130